The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Powerbet Casino / Avoid Powerbet Casino at all costs

1 United States

I signed up for Powerbet casino at the recommendation of a few people here because of their good payment records in the past - this was on November 8th. I took the WINBIG1 bonus and lost it pretty quickly, but then had good luck with a larger bonus that they happened to be offering that week. I had the good fortune to get the balance to about $15, 000 and cleared the wagering requirements. After some other play and so forth, I got bored and initiated a withdrawal. They wanted a faxback form and other documents to prove my identity silly if you ask me, but I eventually got around to getting them faxed and scanned over to them. They then took quite a long time to pay me, and when I checked my NETeller account on January 4th, I saw a payment for $2300. However, all my withdrawals were for $2500. I asked what the deal was, they took days to respond, and then responded with this:

Dear Customer,

Thank you for contacting the Casino Support Team.Your deposits have been refunded into your neteller account. You are under the legal gambling age for Calinfornia 21. Sorry for any inconvenience caused.Please feel free to contact our 24/7 Support Team if you have any additional questions.
Casino Support Agent

Post your comment