SUBMIT A COMPLAINT / Damaged shoes

I've ordered shoes from Planetshoes. My shoes arrived damaged. I contacted their customer service and asked for a refund or an exchange. They said that I have to return the shoes and then they would send me a new pair. I did as they said but never heard back from them. Then I received an email stating they credited my account! What a joke! I'll never order anything again from these scam artists! They never gave my money back, did not send me a replacement, just gave me some stupid store credit that I don't even need! Horrible!

Mar 09, 2016

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