Panera Bread / terrible experience
A couple of month's ago my teen-age son was hired by Panera Bread. He was very excited and told me often how much he enjoyed the job. I read their handbook and they claimed they were a good place to work because of the respect they showed for their employees. Soon enough we found out that they have no respect for their employees.
Female employees were referred to as 'the ###' by one of the managers. Then, things got worse. My son was working in the sandwich line in front of customers. It was a hot day, and he asked the female worker next to him what was wrong with the manager. She told him (my son) that she didn't know what was wrong with him(the manager). She then told my son that the manager was probably upset because she had told the manager that he should suck my son's dick! This female employee thought that making that statement to the manager was funny. My son left the store stunned and later called one of the other managers to explain why he had left work.
Now, logically, you would think that the female employee would get in trouble for making such a remark at work and that the manager she said it to would have done something about the trash mouth female employee. No way! This same manager was the one that referred to the female employees as '###' and he did nothing about it. My son registered a complaint with management and Panera started their 'trash the victim' nonsense.
My son was immediately suspended from work (that's what happens when you file a complaint at Panera's) and he was told there would be an investigation. The manager who was supposed to run the investigation then took three sick days off. To make a long sickening, story short they ended up firing my son after a week and a half of asking for written and signed reports from him.
Instead of cleaning up their house, they decided to pick on a teen-age boy. Wow! I think they deserve a place in the corporate Hall of Shame. I have told all of my friends, relatives and acquaintances the story (there are many) and I personally will trash them every chance I get.
Ana Gpnzalez's Response, Aug 19, 2017
Posted: Aug 19, 2017 by Ana Gpnzalez
My service tonight at Panera in Sparta NJ
Complaint Rating: 0 % with 0 votes
I went to Panera in Sparta NJ at 930pm and ordered a 1/2 of fuji apple salad to go. When I got home I discovered that the salad was missing the pecans and the apples. I am a customer at Panera. My name is Ana Gonzalez and my phone #973-722-5001. I couldn't go back to complain about the salad, was to late.
Carrie h5's Response, Sep 08, 2017
Just want my points . Check #1329 dated 9/4/17 time 3:31 pm cashier Isis order # 112. Didnt have my card, cashier tried my phone # said she didnt find anything wouldnt look up name. Been a customer for years, felt like she didnt care.
Deb1968's Response, May 21, 2018
Ordered chickensoup from pick 2
Got home was smsll as a childs portion
All the money i spent was not worth this what so ever
More Panera Bread Complaints & Reviews
- Panera Bread - unsanitary/disgusting/unhealthy 
- Panera Bread - discrimination 
- Panera Bread - working experience 
- Panera Bread - I have had a very horrible experience 
- Panera Bread - the new tipping feature when checking out. it's got to go 
- Panera Bread - chicken noodle soup at home
- Panera Bread - unavailability of pre-order
- Panera Bread - manager
- Panera Bread - service and efficiency at location on 13672 sw 88th st miami, fl 33186
- Panera Bread - spicy thai chicken salad