Onyx HomesNo one arrived and they only promised to call back

1 Review updated:

We moved into new house recently. But there were some problems and we contacted the rep from the company Onyx Homes. The rep told us that the tech would arrive and check the state of the house. We waited 2 weeks and no one showed up. Each time, we called to this company, the rep told us that they would call us back and provide precise time, but no one really called us back. The worst company ever, so avoid these ### and post comments about your experience with them.

Feb 13, 2015
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  • Kj
      Oct 31, 2015

    I own and have lived in a Onyx/Scott Thomas Home for 2-3 years in Houston and do not recommend them to anyone, not even my enemies.

    I have a leaky roof, structural issues, and a devalued home because they cut corners, use cheap inexperienced labor/contractors, and sub-standard materials. Most of my neighbors all along our street are moving due to their poor quality and have lost money on out of pocket repairs and the sale price. Onyx/Scott Thomas Home is about equal with KB Homes in bad reputation, unprofessional, give good lip service.

    Don't be a victim, stay away from this builder. Learn from my mistake and my neighbors mistakes.

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