Nexon America / Banning!
My 13yo daughter was playing Maple Story and noticed a software glitch. The monsters were not attacking her. She continued to play the game as any kid would do. The next day she was banned from the site for hacking! Since Nexon has no published numbers, we submitted the problem via their "customer service" interface - what a joke. The response we got back said:
"Be advised that continuing to stay online while experiencing a glitch is considered exploiting and carries the same penalty as if you were hacking intentionally. If you become glitched again in the future be sure to log off immediately and reboot your system. Do NOT stay online if you are glitched."
No where that we could find is such a rule stated... and just what 13yo computer illiterate girl is going to understand this.
If anyone knows of a number to call, I'd sure appreciate it...