SUBMIT A COMPLAINT

[Resolved] Newegg.commail in rebate & customer service

I bought product with mail in rebate. After mailing all required documents there is no sign of rebate coming through. When I enquire customer service they only redirect to same page in their website from where I registered and took document printout to mail them. In spite of repeated contact their response is pathetic and im running out of time to get the rebate money. I was very reluctant to buy in this site and my concerns proved correct.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Newegg International Customer Care's Response, Feb 23, 2016

    We apologize for the trouble you have had with this rebate. Please email us at [protected]@newegg.com so we can look into that for you.
    Newegg Support,
    -David

Sa
Feb 23, 2016

Post your comment