Menu
CB Financing and Loans Nelnet 7820 East Belleview Street, Scottsdale, AZ, 85257, US
Nelnet company logo
Nelnet
reviews & complaints
Nelnet company logo

Nelnet

7820 East Belleview Street, Scottsdale, AZ, 85257, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
B
7:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Nelnet - student loan payments

I electronically sent a payment of 320 to Nelnet on April 1, 2016. The payment went in prior to the deadline on Friday It was in per my bank prior to noon. However Nelnet held the payment until Monday April 4, 2016 charging me more interest on my loan.

I also called in a payment on April 1, 2016 and have a tracking number. Nelnet set the payment to be held at my bank until April 4, 2016. They have yet to post the payment It appear as if this payment will not get posted correctly either. I have the tracking number. I am not trying to make Nelnet rich I am trying to pay ff my student loan and this company is not making it easy

I can be contacted betty.[protected]@gmail.com

Betty Hahn

Read full review of Nelnet
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.