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NCO Financial / HARRASING PHONE CALLS/ATTEMPTING TO COLLECT ON BILLS THAT HAVE BEEN PAID/PRIVACY HIPPA INFRACTION

1 United States Review updated:
Contact information:
Phone: 925-759-6923

GOOD AFTERNOON,

I AM COMPLAINING ABOUT THIS NCO FINANCIAL GROUP. FIRST OF ALL THEY CALLED ME AT MY PLACE OF WORK ABOUT BILLS THAT I WENT THROUGH A CREDIT COUNCELING PLACE ABOUT 10 YEARS AGO AND WAS CLEARED OF THE BILLS. THEY CALL ME TODAY STATING I DIDN'T PAY THEM AFTER 2000 AND 2001 BILLS THAT I CORRECTED WITH THIS CREDIT COUNCELING. THEY ALSO ATTEMPTED TO REACH ME THROUGH MY CO WORKERS PERSONAL PHONE NUMBER. THEY CALLED MY CO WORKER 3 TIMES AT THE NIGHT BEFORE, SO SHE CALLED THEM BACK NOT KNOWING WHAT THEY WANTED, THEY WERE CALLING FOR ME. I NEVER GAVE ANY INFORMATION TO THEM, ALSO HOW DID THEY GET H ER PERSONAL PHONE NUMBER? SO I CALLED BACK VERONICA AT [protected] WHO IS NCO FINANCIAL AND TOLD HER THAT I FELT THAT WAS A VIOLATION OF THE HIPA LAW AND NOT TO CALL MY WORK AGAIN AND ALSO I GAVE HER NUMBER TO THE BETTER BUSINESS BUREAU AND SHE SAID OK. CAN SOMETHING BE DONE ABOUT THEM? THEY REALLY UPSET ME TODAY, AND MAKING ME SICK.

SINCERELY

LAURIELLE CUTHBERTSON

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Comments

  • Re
      22nd of May, 2010
    0 Votes

    HIPAA only applies to your Medical information not your phone number. Thats why its called HEALTH INSURANCE PORTABILITY and ACCOUNTABILITY ACT.

    You lose all credibility when you use terms incorrectly and spell things wrong.

  • Li
      25th of May, 2010
    0 Votes

    Know your rights - look up the Fair Debt Collections Practices Act, then do the following:

    1. Get a recording device and put the next conversation on speaker.
    2. Before they start their tirade, ask if you can record the conversation (required if your state requires it, otherwise, record away).
    3. Have them start from the beginning, say what they need to say, and you ask what you should ask (you should know the FDCPA to know what to ask for).
    4. Count the violations.
    5. Profit - it's $1, 000 per infraction, so they have now paid you for your time.

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