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Morgan Retro Tricycles / LACK of customer service

1 United States Review updated:

I punched a flamed tricycle for my one year old. Being a custom car builder, I like extra parts that fail. I ordered two extra headlights just in case. After a few years, the little headlight quit working. I brought out both replacemnts I bought for $25 apiece, to find they both had broken wires . Neigher worked. I callled, wrote to, texted, talked to the company to find out they had NO intention to replace the headlights. I was told that I might have not been intelligent enough to install a headlight. They felt insulting me, was the answer to the quesiton. Do yourself a favor. Buy from anyone BUT Morgan Retro Cycle. They won't stand behind their product. I have a 4 year old who is completely disappointed in dad

St
Oct 18, 2014
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Comments

  • Uo
      30th of Apr, 2017

    After spending over $400 on tricycle and accessories, and shipping, I got a tricycle that was far less quality then I was told I would receive. In every aspect of a quality product. Even the extra lights I bought were cheap, broken before I used them, and we're not returnable by the builder, Morgan. I too was informed I was too stupid to install a light. I do not want ONE of ther person to buy their cheap products. Learn from our mistakes. BAD outfit to work with in my estimation. Thanks
    I built everyone of these vehicles, but MORGAN SAID I was too stupid to install a headlight. Both broken.

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