Mogi / Deceptive Business Practices
Yes, MOGI is a scam. As a former employee I recently quit MOGI because of its business practices. The thought of having an extended policy is awesome, I must admit that. However, the entire industry must be overhauled just as the auto insurance industry had to be 70 yrs ago. Right now, I would not recommend purchasing a policy through anyone, INCLUDING YOUR DEALER. Though MOGI does not know that I know this, the last numbers I had heard through their customer service was that 70%-80% of all customer claims were denied. In many of those cases the vehicles were left on the auto-shops parking lot for weeks on end with some of those even being impounded due to lack of payment. I must give that its not MOGI'S fault for the claim not being paid, it would be the administrator of the policy. However, MOGI does mislead customers into buying the policies through deceptive practices such as lying, forceful sales tactics and threatening. When the say it rolls down hill, trust me, it rolls from mogi's management. The managers create an extremely stressful environment and even threaten their own employees knowing they can get away with it due to the lacking jobs in the economy. Currently they have a number of lawsuits against them pending, one of which is a $10 million class-action. Along side of that, a number of employees have gotten together and you will be soon hearing of a class-action lawsuit through them and backed by OSHA as well as the EEOC. Once they go out of business, which it looks like they may do, anyone who has bought a policy through them will lose whatever funds they paid into it. Some important names and numbers in case you would like to voice your opinion personally I can give, feel free to email me. Any other information regarding MOGI I would be more than happy to divulge. They are not the company they claim to be. Most, if not all of their practices, sales scripts and ideas originally came from U.S. Fidelis as the owner was formerly employed by them and Fidelis just recently shut their doors.
Hopefully this helps detour anyone interested in buying an extended service contract. Wether the company has an A or F rating with the BBB, they all do the same thing. Take your money, put it in savings or an account that accrues interest and pay for your repair yourself. The average consumer with an average vehicle spends less than $1, 000 on repairs over a 5 yr period on a new vehicle...the avg cost of an extended policy? $2500-$3000...actual cost of that policy before the mark up? maybe $500. Food for thought.