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Michael Jasko / Midas / Fraudulent Business Practices

2964 East Main Street 85213, Mesa, AZ, United States Review updated:
Contact information:
Phone: 480-830-5240

I don't like leaving negative reviews, but I've tried for the last few weeks to work things out with Micahel Jasko at Midas on 2964 East Main Street in Mesa Arizona 85213.

Here is what happened:

My wife got one of those free oil change coupons and took it in to Midas. When we got there she called and said we needed new tires. Really, we didn't need new tires, but we did have for 2 years and new tires probably wouldn't hurt (bought it used). So I asked to speak to Michael Jasko on the phone.

I thought tires would be about $125 a piece for a total of $500, tops. Well he said they would be that much... no suprise. I agreed to $500 over the phone. I thought prices were a bit high for tires, but he convinced me that it's the only tire recommended for this type of car and yes, they were a bit expensive.

Later, my wife called me in shock and said there would be an $800+ charge. She explained that he asked her for every possible upgrade. Stuff we'd never buy, but she assumed I had approved it all with him already on the phone. He never said there was an additional charge to her until he brought the bill and it was all done.

Here are the things he jacked up (beyond the original $500 which I feel was a rip off to begin with):

Nitro fill tires – who ever buys this?!?!? He just asked, do you want nitro in the tires? My wife, clueless, said, ok. I can imagine what Michael was thinking, “Woohoo, I got a sucker here! Lets see what else I can rack up”

Extra Warranty – who ever buys this? Your tires will have a warranty. Ok.

Want an air filter swapped out for $25? I know your husband can unhook and rehook this box, but we'd like to take advantage of you because you don't know jack about cars...

Surprise, there is also a $193 labor charge, above the $500 we already agreed on.

Oh, and you don't qualify for the free oil change by the way, your car is special.

Ok, all done, sign this paper, or else I'll hold your car ransom. What you are upset? You agreed to all, remember?

I agreed to $500 for new tires, that's it! I specifically asked, it will only be $500 for new tires right? Michael Jasko (the franchise shop owner) said, yes, that's all. No additional fees right? Nope.

Ok, go ahead, I trust you... man was that ever a mistake!

So, instead of throwing a tantrum, which is what I wanted to do... I called and asked why the bill was $800+ when we agreed on $500. He said, well your wife signed the paper. Ok, I assumed it was an honest mistake and as a business if someone wants to buy something, even if it's not what they need, I guess that's the way he operates...

So I offered to do some work in trade (I do websites). He was agreeable at first, but blew me off for almost 2 months afterwards. He wouldn't return my calls and if he ever answered he'd say, “oh I have a line of customers, can I call you back?” … yes I would say... but he'd never call back.

I wrote emails asking when we could meet to proceed... no response until I threaten BBB complaint.

This is how he does business folks! Stay away!

I would suggest you go to a mechanic you can trust. One that I've found and trust is: College Automotive [protected]. They repaired my neon and helped me to decide if I needed to fix things or wait until it's worse. I totally felt like they were on my side and trying to help me get the best deal, while still being safe. If you want honest service, stay away from MIDAS!

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Comments

  • Ja
      30th of Apr, 2010

    My wife got a coupon for free oil change from Midas. We live in Mesa so she went to Michael Jasko (Midas) on 2964 East Main Street, 85213.

    She called saying we needed new tires (we didn't, but I hadn't looked at them in a while, so talked to owner). Owner (Michael Jasko) assured me they were dangerous (a lie). I assumed tires would be about $400 for 4 new tires, installed as I'd seen various advertisements. He said $500, because they were special tires. I reluctantly agreed but only after getting him to confirm verbally there would be no other charges.

    He proceeded to upsell my wife on everything after we hung up. Nitro fill (an utter waste), road warranty (another waste, covered by insurance already), and he tacked on $193 in labor. Again, he confirmed there were absolutely no other charges on the phone when we spoke. So when I spoke to my wife I told her go ahead and do what he is suggesting...

    He of course suggested every thing possible to upsell an additional $300 on top of the already fraudulent order of new tires on a FREE oil change coupon.

    I attempted to work things out, assuming that it was a mistake on my wife's part. He didn't tell her anything about additional charges until the work was done and he brought a final bill. What could be done? he can put a lien on the vehicle. We just paid and left as my infant was already waiting a few hours and I knew he could make this horrible.

    Bottom line: He lied directly to me, refused to return my calls and emails (until I threatened BBB complaint). I also tried to work out a trade deal with him for the $300, because I thought maybe my wife had simply not heard him say there would be extra charges. He dodged me for 2 months of phone calls and emails, never returning my calls and telling me he was busy when I called. I was polite until my last email to him when I explained what I would do if he didn't refund the $300 he ripped us off for.

    I would suggest you go to a mechanic you can trust. One that I've found and trust is: College Automotive (480) 655-7699. They repaired my neon and helped me to decide if I needed to fix things or wait until it's worse. I totally felt like they were on my side and trying to help me get the best deal, while still being safe. If you want honest service, stay away from MIDAS!

    0 Votes
  • Fe
      20th of May, 2010

    You sure you aren't just trying to stir up problems? He did great work for me.

    -1 Votes
  • Ma
      15th of Jun, 2010

    Did great work for me and got defective parts warrantied that was not even purchased through his shop

    0 Votes
  • Ma
      1st of Jul, 2010

    I took my car to this same Midas with a coupon for a $19.99 oil change and free tire rotation. I met the owners wife and spoke with Michael Jasko as well. He told me the coupon was good, but it would be an extra $10 because my car (Kia Spectra) needed special synthetic oil. I had never heard this before but was okay with it since I knew synthetic oil was better anyway. He then came back and said my battery tested bad, but they "ran out of test paper" that shows the battery is bad. They quoted me $80 and $90 for two different batteries. I went with the $90 battery because he explained it was better and more powerful. He then came back out a few minutes later and said my tranny fluid was dirty, my wipers were torn, and I needed an air filter (which I had changed 3 months earlier). I declined the other services. I was expecting a bill around $120-$125. I looked at the bill and it was just over $150. He charged me to install the battery. I have NEVER heard of being charged to install a battery and he certainly did not disclose this to me. I went home not feeling good the deal and everyone I spoke with about it afterwards feels I got scammed. I would NOT EVER go there again. I felt taken advantage of.

    0 Votes
  • Do
      5th of Jun, 2012

    I have been going to this Midas location for over two years but will never go again, one of their auto motive technicians cracked my transmission case when they installed a new transmission pan/gasket. I have two other auto shops in writing saying what they did wrong, and have showed one of the write ups to Michael and to one of their technicians, only for it to get blown off. what started with a 189 $ repair now is 2200..

    0 Votes

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