Maxis Communicationsinternational roaming

Hi Manager in charge,

I went to Japan from 10/4/2018 to 17/04/2018, during the flight to Japan
I had added a sim card to my duo vivo phone and off the maxi data usage (sim card no. 1)
until I return to Kuala Lumpur

Today I had received the maxi bill but charging me RM 38.00 for 7 days during the same period,
I would like to know why there is an additional charge even after I had switched off the data roaming?

I would like to request Maxi to waive or cancel this charges.

It seems like Maxi do not have a complaint email address, I had no choice to post it here.

Pls advise

From : Bestpac Engineering Sdn Bhd Vincent Lim
Tel: [protected]
email: [protected]
Account No: [protected]

Maxis Communications
Maxis Communications

May 31, 2018

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