I purchased a Magellan model 360 GPS in December 2006. The street names in Sebring, FL. had been changed one year earlier and they were not updated in the Magellan GPS. I was told there was none available yet. Three months later I was told the same thing, wait a little longer and an update should be available. In August 2007 they said there would not be a map update and I would have to send in my unit and exchange for a newer model. The cost to do this is $190, the cost of a new one from Radio Shack is $199. What a deal, a $9 discount to get rid of a product that was defective from the start. The calls to India are frustrating to say the least. A half hour plus wasted for each call made. Don't waste your time with Magellan.