LuxSauna reviews and complaints
Rip off
I am so frustrated with this sauna. This is my second sauna from you and I have had no luck. Where is this thing manufactured. China? I have been in a HEALTH MATE sauna and it works just fine. i am tired of excuses on why this
does not work. I want my money back you can have this thing back. My next
step will be a lawyer. I have had this new sauna 2 weeks and it does not get hot or produce sweat. I
have to go pay to sit in a real sauna. You have ripprd me off. I have seen
other ads about this company and its tricks- wish I had seen it earlier. But
my husband and I will hire a lawyer if needed but hope we can resolve this
peacefully.I have had enough and believe I have been ripped off.
Company Business Name: Luxsauna
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
Money Back Guarantee
http://www.luxspas.net David Shurtleff (aka David Floyd) Garett Gordon Luxsauna: My sales person Garett Gordon informed me that after paying $1595 for my sauna, that if I was dissatisfied, I had a money back guarantee. After returning the damaged sauna, the second one still didn't work. To my suprise, after deciding I had enough, LuxSauna and Garett...
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