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Fraudulent charges

Complaint Rating:  93 % with 28 votes
93% 28
Contact information:
United States
I paid money in order to get training from Logix9.com. They asked many questions about me, my personal details, and credit card info. Only now I realize how suspicious it was. At first everything was quite good. But after a year when I already finished training I found that this company took extra money from my credit card every month on a total sum of $5, 000.00!!!
Complaint comments Comments (14)    Updated: Complaint country United States Complaint category Internet Services
More Logix9.com Complaints & Reviews
Logix9.com - Unauthorized credit card charges [1]


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A  22nd of Jan, 2013 by    +1 Votes
Signed up for a Logix9 home kits and was sold a service pack of nearly $800 I was told that I could cancell at any time. The product was rubish and the service was so poor that I decided to cancel. However a sles person still insisted that I throw more money at it as the first package may not fit my needs. I still decidide to cancel and as yet I have not got a resolve. They still keep calling me and I do not want to talk to them as I know I will get yet another hard sell and they will try and keep me going. I have paid in total over $1100 and I never once got a single cent return.
N  21st of Jul, 2013 by    +1 Votes
darn this site, at first I am confident enough that this logix9 site is genuine, yet when I checked my credit card there's a charges that I don't know where I am paying and I haven't purchased any of their services that offered now I've been charged $34 in my account this is not fair how could you do this to people? I keep on contacting their toll free number but the operator says call cannot be completed and when I dial customers services representative it also keep on ringing no one's answer! how could this be I was scammed!!! Could any one help me to resolve this dilemma? how may I able to cancel my account I have no work and no source of income and this Fccking website is charging me such amount!
N  21st of Jul, 2013 by    0 Votes
this is charged monthly $34
N  4th of Apr, 2014 by    0 Votes
They fraudulently bill my credit card for services that were misrepresented and consequently never received. Their salesman Isaac, sold me on a web-based business as an Amazon Associate and tried to get me to pay over $4000 for a personalized course of a fixed duration. I told Isaac that I was not able to pay the $4000 and he said that it was alright because they could shorten the duration of the personalized service training and that upon paying more funds we could extend the personalized training that was promised. Once they had billed my credit card, there was no personalized training whatsoever. There were a few phone calls from various individual agents on behalf of logix9. These phone calls were never timely and there was no opportunity to call the back. I complained in September 2013 to my credit card company that logix9 or it's sister company was billing my card for no reason. Logix9 called me and said that they would give me some free months of "service" where they provided nothing but did not bill my credit card. I told them that I was not interested and wanted to terminate what their shameful business service that consisted only of billing my credit card. They started billing my credit card again for my March 2014 statement, again for services that were non-existent. At this point I was contacted by several representatives of logix9 wondering why I had started to bring to closure our "so-called" business relationship.
N  16th of Apr, 2014 by    0 Votes
The company contacted me again after I filed a complaint with my credit card company and asked them to stop giving funds to Logix9. All they wanted was for me to continue "using" their service so they could keep billing me. I refused and asked for my money back. They told me that they would cancel my account. Logix9 however did bill me again on my credit card for approximately 30$. Again, they provided absolutely nothing, I have since filed a complaint with BBB in Arizona, Logix9 is not BBB accredited.
N  2nd of Jul, 2014 by    0 Votes
I wanted to knew that Logix9 is a registered company and they are connected with Amazon to train their associates
N  3rd of Jul, 2014 by    0 Votes
I don't think that they have any affiliation with Amazon, but I could be wrong! I think that they are a registered company. They sure knew how to take Mastercard!

I raised the issue with the Arizona BBB and Logix9 refunded my money back. They also got their sister company "Premsys" or something like that to refund half of the web hosting fees that I was charged. All in all, I was glad to be out of it. Thanks to the Arizona BBB, without them I was getting nowhere and it was only the persistence of Logix9 that angered me enough to pursue another avenue and bring the shameful business relationship to closure. I would never do business with a company like Logix9 again!
N  6th of Nov, 2014 by    +1 Votes
All of them was just ### of cheating people's hard earn money, same as MikeNes, I wish to cancel within a week but they keep telling me is out from the refund policy so they do not cover on this, but shame on you, you didn't even highlighted to me during our conversation and even on your website, all you do is cheat on people's money. Although I filed a complaint to BBB but it seems no reply also.
N  7th of Nov, 2014 by    0 Votes
The Arizona BBB took some time to do their job, but I wouldn't describe the time interval as lengthy. Be patient as they did a great job for me, and if you have a legitimate case. They will work for you
N  7th of Nov, 2014 by    0 Votes
Be patient as the Arizona BBB took a little bit of time to do their "detective work". I wouldn't describe the time taken by the Arizona BBB to investigate the matter as lengthy. I would describe the results of their intervention on my behalf as excellent. Thanks again to the Arizona BBB, these guys/ladies did a great job!
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are real professionals unlike the scam-artist's at Logix9!
N  14th of Apr, 2015 by    0 Votes
I should have known better and read these reviews before doing anything. I paid the initial $1.95 for the first step but never finished all the steps because it got too complicated with US tax forms to fill because I am a Canadian. But then I see a charge of $29.95 from my account and go investigate and they tell me that the $1.95 was for the first 5 days and on the 6th day there is a web fee of $29.95. I suspect I didn't see that in the fine print somewhere. I now know that these jerks are scammers. Anyone have any luck getting any of their money back?

N  3rd of Dec, 2015 by    0 Votes
Is there any chance I can my money back for all the training and packages I paid for?
Thank you in advance
A  14th of Jan, 2016 by    0 Votes
A friend of mine had signed up with logix9 2 weeks ago. Today I spoke to their representative on her behalf, and let's just say he wasn't happy with all my questions. He got very angry, and started swearing at me and calling me horrible names, and getting louder and louder over the phone. From his behavior I knew straight away that he was not a professional and was definitely a scam artist. I stayed calm and professional through out our conversation which only made him angrier. I must say that if he was working for my company, he would've been sacked on the spot. Needless to say we cancelled her credit card, and have laid a complaint with the Ombudsman as well as the Arizona BBB. Even though we live in New Zealand they were very help full and professional.
A  28th of Apr, 2016 by    0 Votes
yes QV i too should of read these reviews before giving money to these people, like everybody else I paid them (this is in AUD) $2.64, $122, 45 for the training center, then I see they are taking $40.99 out of my credit card thats twice so far ...but wait there's more !!! because I couldn't understand or how to start my website they asked if i wanted a one on one trainer at a fee $1056.56 which i said yes ...they will ring me to schedule a training time ... I am having second thoughts this is stressful for me anyone got any ideas how to get my money back.

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