Lifestyle Family Fitness — ....?..Comfort Guarantee..
I visited Lifestyle Fitness Center, because the sign said that they were waiving the enrollment fee for a limited time.I had broken my finger, was wearing a cast, and explained to the Manager that I met with, that I was seeing a Dr.in a couple days, and would call and let her know when I could join.She agreed to hold the paperwork, and do nothing until I called.Two days later I learned that it required surgery, pins, pain meds., and large cast, with at least two mos.healing time.-I called and canceled completely.I was told that she wasn't in, so asked if she had voice mail-NO.I told them to be sure to give her the msg.I called again the next day, just to make sure.Same thing.The next day, a guy called to see when I was coming in for my session with a personal trainer.Again I explained.He apologized, and said that it was a mistake.-He said the same thing the next time that he called, and the next.Three mos.later, I ended up with overdraft fees, which was a big surprise since I wasn't even using the acct.I learned that they were continually taking money from my acct.close to $200.00, which caused the overdraft fees.After contacting them, I was told that they had 'NO MANAGER" in their facility, and that I needed to contact their corporate office, which gave me the runaround for over an hour.Then was told that I was required to send them a 'CERTIFIED LETTER"-which they 'TOLD" me about on the first day, and was in my contract, because 'THEY ALWAYS DO THAT!!!" -I didn't even leave with any paperwork!!!
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