Lend America / No loan after receiving approval status-plus lend america officers rude and ignoring/deleting e-mails without being read
I started the loan process with Lend America in April of 2008, was approved and it was one stall after another, (supposedly, all my loan application and private information was lost, (which was completely unprofessional and I am not sure that I can believe that to begin with and if they did, they have allowed my private and confidential information to be assessible to anyone) (Thanks for that Lend America) another company bought out who they were getting the loans from, and then finally, when I kept calling and e-mailing the underwriter and the loan processor, Lisa Staab began deleting my e-mails without being read and Lisa and Ronny both ignoring my calls, it has been 9 months after the commercial said it would be 3 days if you were approved. Ha Ha Ha to that pack of lies and FALSE ADVERTISEMENT. The loan officer was Lisa Staab and the underwriter was Ronny Ojenski who are poor business people going by how I was treated.
I then got on line and contacted John Lavallo who is in the communications department at Lend America who acted as if he would look into it, which he did and e-mailed me back, and said they would be contacting me and taking care of things. Well, they did contact me to say they were sorry about the delay and that Him and Lisa would be getting my file and get going with it. Well, That was it. I have tried contacting them and all I receive is nothing.
If Lend America is not going to do what they say, then take your ads on the television and stop taking advantage of people who are well paying for your services in the amount they are charging for processing the loan to begin with.
Lend America is in my opinion from the way I was treated, ignored and strung along for 9 months is not a business to deal with, especially the rude employees that I had contact with.
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