SUBMIT A COMPLAINT

LeatherUp.com / RETURNS/CUSTOMER SERVICE

NV, United States
Contact information:

Leatherup.com may have some cool accessories for motorcycles but DO NOT trust them. I made a mistake and ordered a windscreen for the wrong year model, my husband opened the plastic bag and held it up to the bike to see if it would fit, of course it didn't. They claim to have hassle free returns (along with excellent customer service) = all false. If you order from them, MAKE SURE it is the right product and hope that you will not feel the need to interact with customer service. They sent the windscreen back to me, refusing a refund because the plastic bag was opened. How else was my husband supposed to see if it would fit??? Every time (2) I contacted customer service, they were extremely rude and hateful besides the fact that they would not listen! I would never deal with them again and would definitely not recommend them to ANYONE!

Post your comment