LDS Leather / Terrible customer service
I ordered a service vest, medical patches and a laminated photo ID for my service dog. The items are OK except for the photo ID. The photo is the size of a postage stamp. Incomplete address, no phone number, no contact info, no dog's name, etc. Well, the customer service rep said I didn't fill in the info properly and I had to order a new one for $19.99 plus shipping. I asked for a courtesy redo (I'm not sure I was at fault, the computer formatting didn't seem to work). Well, I got an earful about how rude I was and she hung up on me! I then got an email, saying how I should behave when dealing with customer service. Google LDS Leather reviews and see what other customers are saying. I wish I had. Never buying here again.