Ipsy / Personalized Beauty Discovery / double charges

United States

I looked on my credit card statement and saw that Ipsy charged me twice on 08/01/18 and twice on 10/01/18 and never received there products. I don't even want their services, I just want my money refunded back to me. I reached out to their only means of communication which is there customer service support email address on 10/03/18 and have only received one email shortly after that asking for the first 6 digits of my credit card. Since then I've emailed them back several times and have heard nothing from them. We're approaching November 1st and I'm afraid of not only NOT receiving my refund but of also being double charged yet again.

Oct 24, 2018

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