Instant Tax Service / undisclosed fees, liars
They promised an ral (Refund anticipation loan) within 24 hours, which they said came back denied. They initially told me no one was every denied! Yeah right! I found out they never even tried to get an ral. Now they will not refund my loan fee ($205.00) even though I did not get the ral. They lure you in with their commericials saying everyone gets a check. Not! They are charging me over $455.00 and they didn't tell me about these fees until after I had signed. After they told me about the fees, I told them no and they said... Sorry already put through the irs and we do not give refunds. I was told the fee was $39.95 when first arriving. I was never told about a processing fee or a loan fee! They lie right to your face! They are just scammers preying on people who need money! This company will not give you an ral, in fact, I am scared that I will not even get my refund at all. I called the florida attorney general's office and made a complaint. I also made a complaint with the department of consumer services. Everyone who has a complaint about this company needs to call the appropriate governmental agency and make a formal complaint! This is the only way to shut these scam artists down!
Do not use this tax service! The preparers are not trained and have no idea how to do your taxes. All the care about is getting the fees! I can't imagine hurting poor people like that everyday. The employees there should be ashamed of themselves! Karama is a #!
I called the irs and reported this company also and stopped the direct deposit to their bank and I am now getting a paper check sent to my home. What a nighmare! Beware of instant tax service on colonial drive in orlando, fl! They will rip you off!
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