iHerb / - rewards credit and loyalty credit

Singapore Review updated:

This complaint is addressed to that claimed to be the world's best value online shop in the United State of America.

I have two complaints :

1. Loyalty Credit used to be 10%, but now it was shrink to half at 5%.

2. The Rewards Credit seems to be totally not credited at all nowadays! Quietly eliminated without a sound! Todate, I do not know how much credit I have missed out because the transactions are not transparent.

What's happening to iHerb customer services???

Jun 12, 2017
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  • Ra
      Aug 23, 2017

    Agree. IHerb are con artists.
    They continually advertise loyalty credit, but do not apply it, they make you think you are getting the credit by showing it as a discount at checkout, but the amount is not actually subtracted from the total. They also continually send discount emails which are not honoured when ordering. Like receive 10% discount which is only actually 6% why the [censor]. Do they think we are [censor] ? I'd prefer they offered no discounts than lie & attempt to con people into thinking they do.

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