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iHerb / didn't receive my order

United States Review updated:
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I haven't received my products after almost 2 months, i made my order on the 5th january, and it's the 25th february, i didn't get any refund either. They refuse to refund me. I chose your company over many others cause i believed you had a great service and i was planning to become a regular loyal customer as i order my vitamins online.
I should at least get a refund or a discount or something like that.
It shoudn't be the customer's responsibility if there was a problem with his order.

Order number : [protected]

Em
Feb 25, 2014
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Comments

  • Ra
      7th of Sep, 2012
    iHerb - order not received, no refund
    United States

    Ordered (LJ9907275-0) placed on IHERB WEBSITE ON the 5th of July 2012 not received and no refund given!!

    Reply; orders that are shipped via International Airmail that are lost are non-refundable.

    = UNHAPPY CUSTOMER

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