iDVD Shop / Horrible customer service
Placed order and never received a confirmation. Tried e-mailing the company since there's no phone number listed and never heard back. Tried again with no response. Called credit card company and they had a number for me. When I called the company, the man who answered was rude and short and said his computer was running slow and he'd call me back. After an hour, I called back to see if he ever got that confirmation for me. He said if I haven't called you then I don't have anything. I said you don't have to be rude and he said, "Mam, you need to go outside and cool down. I was not rude at all. Then I said, "excuse me and he said, "###, I'm cancelling your order." This was the worst service I've ever experienced. I'm still upset about the way I was treated. The tone of his voice from the time he answered the phone was that I was a nuisance and was bothering him. Their website states that they strive to have great customer service and there was nothing great about the way I was treated.
Would never do business with this company again.