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Hitachi - No replacement
My Camcorder(DZ-MV380A) requires a special mini DVD that was produced by Maxell. Maxell stopped producing them, and no retail outlet has any in stock. I called Hitachi Customer Service two times and get this support ... "there's nothing they can do about no supply of this special disc... it's my problem!"
Bottom Line... I have a $800(2003 Retail) Hitachi Camcorder that's useless without this special disc called "Maxell DVD-R Caddy Disc."
The only thing I can do is WARN YOU ... "HITACHI DOESN'T SUPPORT THE PARTS CRITICAL FOR THE PRODUCTS THEY SELL!" Now I must spend $$$ for a new camcorder! Thank you for Listening.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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