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Healthandmed order m-100231 ionizeme elite pro
I cant use it. they refuse to honor the order and ship me a fir belt that they intentionally omitted from the original order. prejudice?. they wont answer phones. its been almost 2 months and the unit they sold me is collecting dust unusable. I asked for overnight shipping for the fir belt and they skimped and cheaped out with usps. fir belt arrives and the jack is incompatible with the unit and wont even plug in. prank? they threw 4 rolls of plastic bags in the original order to see if that would make the buyer happy... for what?. they dont care about buyers they lie and stolen. I dont know what I have to do to get them to honor the original order they got no interest in helping me or anyone I know thats is a buyer. so my footbath sits useless doing nothing. health and med has problems stay away. $450 down the drain.
Customer service
[protected]@healthandmed.com
Cynthia kilgore
Cynthia kilgore's profile photo
[protected]@healthandmed.com
Healthandmed.com
Michael carmody
[protected]@healthandmed.com
Healthandmed.com wellprepared.com shelterinplace.com
Michael calls himself michelle alias
Michelle synegal
Healthandmed.com
Wellprepared.com
Shelterinplace.com
788 n 2150 w
Cedar city, ut 84721, usa
[protected]
They lie cheat steal and mock
They wont accept phone calls during business hours and likely blocked whoever they scammed
I finally got a call from the company and they are overnight shipping me the proper equipment to operate the unit.
I encouraged them to review who is packaging and shipping their product.
I believe in the technology.
This purchase was delayed and exacerbated our experience. I wanted to delete this complaint and this site has no option to do that.
So I close as follows... HealthAndMed has real technology of interest and they just need to become more intimate with their customer base.
And I am discouraged this had to go to this extent to get their prompt diligent attention.
If the company is that busy thats a good thing. And I am encouraged with their prompt response future customers will be handled better.
Matter is resolved. Please disregard the complaint.
