Hawaiian Pools of Pinellas / Wish me luck in the outcome, and safe swimming!
Hawaiian Fiberglass Pools of Pinellas ("HFPP") has the franchise to install Blue Hawaiian Fiberglass pools within Pinellas County, Florida and neighboring counties. The Blue Hawaiian fiberglass pools are manufactured in Largo, FL and have an excellent reputation over about a 30-year period.
The people who now have the franchise to install them in this county are another matter (Hawaiian Fiberglass Pools of Pinellas). We contracted to purchase and install the pool through HFPP in Early March 2006. When the representative from HFPP came to the house and negoatiated the deal, we were given promises of extra accessories, price breaks, and that we would have a pool in approximately a month, at the very latest.
It is now July and we have a shell in the ground, filled with water that has already turned green once, and been shocked by HFPP. No Running Pump, no work being done, and no real schedule of when to expect what.
The pools beam (top of fiberglass) is setting level with the elevation of the floor of the house. Given a 2 3/8" Paver on top of that, I now have to walk uphill to the pool, and with any substantial rain, risk the possibility of flooding. I have asked them to lower it to the correct elevation, with no result.
Also, when they were digging and setting the pool, they cracked the driveway, which splintered off in 5 different directions. I have addressed the situation through voice communication, phone, and fax. I have also taken before, during , and current photos, up to todays date. SMART THING TO DO! Protect yourself and your property.
Did I mention, our salesman was fired, and they sent another rep. to tell us they could not honor the verbal promises, or the figures ( in the contract) for various parts of the buildout.
This was after they set the shell in the ground, and were paid, an 80 % figure in the amount of the contract. The day after payment, all work stopped, for almost 2 weeks. i,e, pool turning green.
Also read the back of the contract before signing it. They expect payment in full before the pool is finished, or they will stop all work, and charge you 100 a day/ and fees.
It also states, they are not responsible for damage done. It DOES NOT give them the right to tear up your property. And will never stand in a court of law. PICTURES< PICTURES!!!!!
Also do as I have done, and that is to log all communication, dates, conversations, etc....
I cant legally say anything bad about this company, but listen to what I have just said, and what I am going through, in making a decision about your new fiberglass pool.
Oh ya, A friend of mine contracted a company by the name of Sun Pools, And had theirs in before Memorial Day. And love it.
Wish me luck in the outcome, and safe swimming! Lord knows I wont be doing any for awhile.
Type: pool (fiberglass)
Company: Hawaiian Pools of Pinellas
Location: 12350 S. Belcer Rd.
Bldg. 14, Suite B
Largo, FL 33773
President: Robert J. Stanger
Pool brand: Blue Hawaiian Fiberglass Pools