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HappySmileUK Customer Service Phone, Email, Contacts

HappySmileUK
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www.happysmileuk.com
www.happysmileuk.com

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1.0 7 Reviews

HappySmileUK Complaints Summary

0 Resolved
7 Unresolved
Our verdict: Engaging with HappySmileUK at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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HappySmileUK reviews & complaints 7

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Newest HappySmileUK reviews & complaints

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P
3:58 am EST

HappySmileUK don't order from them

Just like the others, I have been waiting for my order for too long.
I ordered it two months ago and it was never delivered. At first, I believed their excuses, I thought that I shouldn't panic. One month passed and I called them again, asked about my order status. Again, they said that everything was fine and the order was on its way. It's was a huge lie. Because it turned out that the items were never shipped out!
What's the point of this circus and playing childish games?

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6:00 am EDT

HappySmileUK HappySmileUK is not a real company!

Beware of HappySmileUK, this company is fake! They are stealing money and don't deliver anything. I bought HappySmileUK products two months ago and received nothing yet and they don't reply when I try to reach them.
I saw the reviews and everyone is saying one and the same thing that money was taken but order never came.
I will not give up and will get my money back. Since they are not replying I decided to hire a lawyer and I also reported HappySmileUK to the police. Action must be taken! That's unfair that such fraudulent business is allowed to operate. Avoid this site and don't even think of giving them your card details! Beware and stay away!

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1:52 am EDT

HappySmileUK Still waiting for my product

I can't contact HappySmileUK and have no information about my order status. Shipping takes too long and I'm quite worried about my order and want to know the delivery date, but they do not reply. Ordered my teeth whitening products in early April and it is already May and still nothing. When I saw all the reviews online I was terrified! So many people were scammed! I don't know what to expect.

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Spicerallgold
, US
Mar 26, 2017 11:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Avoid HappySmileUK.com. This very much looks like a site run by FRAUDSTERS who take your money and order but don't deliver. Avoid them at all costs and spread the word.

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kellyjeps7873
, US
Jan 16, 2017 5:13 am EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered in 2017 and the products had taken 5 days to arrive. The products sent to me were the exactly same ones as my dentists had supplied and i paid ten times more money. The company is very good and would highly tell anyone to shop with them. Kelly xx

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Sarah Platt1
, US
Mar 25, 2017 12:45 pm EDT

Hi I wonder if you can answer a question I have about happy smile? I ordered my products 2 weeks ago and nothing has arrived and I have had no response to my emails! It now states on the website only registered dentists can order, this wasn't made clean when they took £85 of my money! Thanks

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stuarthall28633335
, US
Nov 08, 2016 3:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have also used happy smiles company and was very pleased with the service.

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janicestevens
, US
May 17, 2016 8:42 pm EDT

All the reviews I have read are excellent...You should see them on Twitter they are very popular. Your order might be lost in the post. You do sound like a drama queen if you ask me. You sound like you need to see a doctor as your review makes you sound like a paranoid schizophrenic. They do say 1 in 4 people in the UK has mental health issues. After reading your review it sounds like you are a crazy person. Have you not checked with your local sorting office? My order was delivered the same week I ordered...Your review is very creepy...errr you were terrified like a big axe man was running around with a chainsaw...get a grip woman you sound like a crazy person from broadmoor.

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janicestevens
, US
May 17, 2016 8:28 pm EDT

I have had my order delivered on time and they were very fast.

ComplaintsBoard
B
2:27 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

HappySmileUK - They scam and haven't delivered the orders

I found the website www.happysmileuk.com and ordered some dental products. The delivery was for free and the seller provided the approximate date of the delivery. I haven’t received the order on time, but the seller told me that they have some technical problems and excused. But 2 weeks passed and again I heard only promises. Avoid these guys and don’t buy any items from these people.

Read full review of HappySmileUK and 5 comments
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E
12:09 pm EDT

HappySmileUK The rep is unpleasant guy, who doesn't deliver orders on time

I purchased some dental items from the company www.happysmileuk.com. I waited 10 days and didn’t get the order. After some time I contacted the seller, but he was rude with me and all his responses were awful. The seller turned to be really bad, unprofessional, rude and unpleasant guy. I was disappointed in this company. So, be careful before you order from this company and check the info about this company.

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kellyjeps7873
, US
Jan 16, 2017 5:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

I was very happy with the service for happysmileuk the products were very good and delivery was fast.

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stuarthall28633335
, US
Nov 08, 2016 3:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have used happy smiles many times and found the company very professional. They are very popular on twitter and have thousands of dentists who follow them. The products are very good and prices very affordable. A very professional dental company and the brand seems to be very popular. I would only use this company for my professional tooth whitening needs. I ordered in 2016.

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janicestevens
, US
May 17, 2016 8:31 pm EDT

They were very nice to me. Your review seems very harsh. This company supplies the best tooth whitening products in the UK.

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5:16 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

HappySmileUK - Stay away from these crooks

Happy Smile UK and Polanight.co.uk are businesses claiming to be distributors of SDI Pola whitening products . I am the founder and managing director of SDI Ltd which is the manufacturer of all Pola products- please refe to www.sdi.com.au Happy Smiles/Polanight.co obtain our products via dubious means. Pola products are manufactured in very strictly...

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M
2:35 am EDT

HappySmileUK This company is supplying Pola products illicitly

This Company is supplying Pola products illicitly. The manufacturing Company of Pola is SDI Ltd which does not and will not supply its products to happysmileuk.com nor its associate operation polanight.co.uk.

The website polanight.co.uk presents itself as if it is SDI Ltd, which is deceitful as IT IS NOT.

Only buy Pola products from your dentist who is qualified and authorised to prescribe Pola.

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Filige gambone
, GB
Nov 11, 2018 12:23 pm EST

Ordered these products on 12th march and paid for them straight away on my credit card, I've sent numerous emails but no reply, absolutely disgusted at the non customer service, as want to know when I'm going to receive my products.

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Spicerallgold
, US
Nov 11, 2018 6:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

HappysmileUK appears to be a fraudulent website. They take your money and orders but don't deliver the products. Avoid at all costs.

It appears to be a bogus website.

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stuarthall28633335
, US
Nov 08, 2016 4:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The company seems to make it very clear they are not SDI but are Happy Smile UK...I disagree with this comment...Happy Smiles is a very ethical company and have very fair low prices. They save customers a fortune. I have saved so much money buying my tooth whitening gels from happy smiles. However, I only use the happy smile brand as it does not cause sensitivity unlike polanight. My dentist told me to use happy smiles gel. I have seen happy smile uk on twitter and they have thousands of dentist followers and are very popular.

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HappySmileUK contacts

Phone number

+44 208 123 0834

Website

www.happysmileuk.com

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