SUBMIT A COMPLAINT

GotBody.com / Online SCAM Vitamins-Health

1 6043 Olivas Park Drive, Ventura 93003, CA, United States Review updated:
Contact information:
Phone: 1-877-867-2839

GotBody.com DECEPTIVELY and possibly fraudulently provides your name, address, phone number, email and CREDIT CARD number to Wellness-Hub.com. Subsequenty you receive this email, followed by charges to your credit card.

Thank you for ordering Wellness-Hub.com!
xxxday, July xx, 2010
***Please do not reply to this email, as the inbox is not monitored***
CUSTOMER INFORMATION
Client ID: xxx
Name: xxx
Address: xxx
Phone: xxx
Email: xxx

ORDER INFORMATION

Wellness-Hub.com Membership Page - 14 day trial
Member Login: http://www.wellness-hub.com/
Username: clientxxxx
Password: xxxxxxxxxx
Thanks again for your order.
We sincerely wish you well in your endeavors!

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Comments

  • Ba
      Aug 19, 2010

    I was also a victim of GotBody's policy of opting customers into other programs deceptively. I've been duped into Wellness-Hub.com and LifeFit.com. I filed a formal complaint with the Attorney General's office in CA (Jerry Brown is Attorney General in that state), because GotBody is located in Oxnard, CA, and you need to file in the same state. I heard back from his office, and they will only take action IF there are enough complaints to establish a pattern of inappropriate/illegal activity. Therefore, it is CRITICAL that each of you files a formal complaint with the CA Attorney General's office. You can do this online, and it doesn't take long. Also, file a complaint with the Federal Trade Commission (FTC) as well as the BBB for Ventura County (where Oxnard is located). Only if you take these steps can anything be done to stop GotBody's practices.

    0 Votes
  • Go
      Jan 02, 2011

    Dear GotBody customer,

    We're very sorry to hear of your experience. It's very important that we provide superior experiences every time you visit GotBody.com or contact our service team, and for that reason have discontinued all trial offers on GotBody.com.

    For some time, we did test an opt-out offer (along with large graphic banner and program text) located next to the "submit order" button, which was at the last step of checkout. While our intention was to make the offer prominent and noticeable, it became clear that introducing any offer into our checkout process from any 3rd party was not in line with our company mission nor in the best interest of our customers.

    As part of our arrangement with Wellness-Hub, they will refund any of our customers in full for any unwanted charges. If you or any other customers require our assistance in arranging for refunds, please contact our service using the link at GotBody.com

    Yours in health,
    Steve

    Customer Response Team
    GotBody.com

    0 Votes

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