GNS / refuse to cancel and stop billing $79.90
This is a huge SCAM run by GNS. They offer diet pills ACAI berry for free, just pay $3.97 shipping charge, with 30 days trail period and 100% money back guarantee. When and if you received the product- you will informed that you now only have 21 days from the time you placed the order to the time they need to receive the product back to them before charging you. Even if you managed and were lucky enough to return it on time, well, it doesn't matter. There will be no refund and don't bother with getting a delivery notification because it won't help and the Return Authorization #, useless. I contacted a local Post Office and unfortunately, they are familiar with this company who is known to REFUSE ALL returns to them. After 21 days from order date, you will be charged $79.90 and this will continue until you cancel your Credit card.
Here are some things you can do:
Dispute the charge from your credit card company immediately. If you live near their address: 6452 fig street, unit A, arvada, co 80004, visit them.
File a complaint at www.colorado.gov and Attorney General www.ago.state.co.us. Better Business Bureau http://denver.bbb.org
Also, contact businesses near them and inform them of this scam and urge them to get with others in the community to help put pressure on these people to stop.
Westwoods Center of Performing Arts, 6452 Fig St, Unit D, [protected]
Colorado Precision Machining, 6452 Fig St, Unit F, [protected]
Doppelmayr Ctec, 6452 Fig St, Unit B, [protected]
Here is a timeline of my ordeal.
Order on 1/29 at 7pm. Call and email to cancel 1/30 at 9am. Received pills on 2/10. Did not open. Return same day with Return Authorization number. Got charged for shipping. Found out recently from Post Office, this company doesn't accept returns. No record of my return received from them. Charge again for $79.90. Sometime you make a decision and then you realized you shouldn't have or you find out the product is not right for you. If there was a warranty expressing Full return within 30 days even for an empty bottle and I returned mine unused. There is No reason to continue charging me. This is just bad business. I think if we are going to get any money back or stop this so one of our friends, or love one won't find themselves in our shoes, we have to unite, spread the word, and make official complaints to agencies listed above. With enough complaints, I've read there might be a chance for a class-action lawsuit file against them.