Global Suzukisuzuki sx4 2015 spare parts

Dear Suzuki Global,
I hope you will treat this complaint with importance because it is becoming a threat for my life and my family as well.
My Suzuki car has completed 85000 KM of operations and up to now I cannot find the simple spare parts required such as the Air Filter or the rear brake pads. I have submitted a request for "Modern Motors", your authorized agent in Egypt several times and up to now the failed to provide the simple spare parts required.
Appreciate your kind advise on how can a Suzuki loyal customer feel safe about driving his family in a car that didn't change an air filter or brake pads in 2 years and half of full operation.
Kind Regards,
Mahmoud Abdelkhalek

May 09, 2017

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