WOW, I thought I was alone but I see I'm not .... I also am getting scammed by the same company and I also bought a futon in September and I canceled the order when i did not receive it . Then a week later I still did not get my money refunded however the frame came to the house, so I thought maybe I would get the mattress that is on back-order, but it is now January and I have no mattress and no money and cannot get in touch with anyone...
Has anyone also noticed that CSN FUTONS is the same web-site as " THE FUTON STORE" but funny they have no idea what I am talking about when I called them..
PLEASE HELP IF ANYONE KNOWS WHAT TO DO :(