Garmin

J'ai commandé, sur le site www.gpsfrance.net, un gps pour le prix de 99 euro avec ma mastercard, mais mon compte banquaire a été débité de 114, 16 euro.
Mais voila je n'ai jamais reçu le GPS et je ne sais pas comment faire pour récupérer mon argent ?
Malgré les mails, aussi bien à WWW.gpsfrance.net que à www.fristpay.com que j'ai envoyer aucune réponse ne m'a été données.
Aussi méfiez vous des beaucoup de sites qui ne voient que d'arnaquer.

ordered Garmin 3210 GPSMAP on line. Bank transfered $447.80 to Bank of China Hebi Branch 10/21/14
Product did not arrive, contacted them they tried to extort more money claiming a 60% tariff.
Then, no more communication and no product. Fraud
Donald Rourke
[protected]
[protected]@atlanticvideocorp.com

I purchased a garmin gps 1490lmt with lifetime traffic and map update service. 23 months into my purchase the speaker failed and now makes incomprehesible buzzes. A software reboot did nothing. Garmin offered $120 toward the purchase of any list price replacement unit costing at least $240 and I must buy directly from them. I would, however, lose the lifetime traffic and maps update service I ourchased with the original unit. They don't see it that way. They say the unit had the updates and it wasn't a service. Any attorney would interpret the lifetime updates as a service. I have asked for compensation for the loss of this service and they have told me to go pound sand. A premature part failure after the warrantee may not be covered by the warrantee but a lifetime guranteed update service is just what it says. I don't mind buying a replacement but I don't want to pay for this service again. This service was simply coded to the unit after purchase. I guess the moral of this story is never buy a lifetime anything from garmin... It is simply a red herring.

1. Poor charging: Garmin tech suggested taking the unit home every night to charge. Are they nuts?
2. No route optimization: great voice command software – but pissy programing. You are driving to point A and you want to find coffee on the way. You can “start new route” which will cancel all together direction to A, OR “add to route” which will add the coffee stop – at the END of the route. You can –
Go to apps.
Trip plan
Add the addresses manually
And best of all: the Garmin tech told me I need to plan my route before I leave home.
GREAT HELP, GARMIN!
To plan at home – I don’t need any GPS...
3. As for the heating problem: Garmin tech suggested not to let the unit in the car when the heat may reach 140 degrees. If it is 140 degrees in the car – I should not be driving it, too!

4. And if that is not enough – general design. They stuck the power input smack in the back, and you cant use a universal goose neck GSP/phone holder. The mount that comes with the unit is puny and short, and has to be mounted on the windshield. I am short, and I come home with shoulder pains after typing in all the addresses and command in any short trip. Luckily, Magelan came with double sided adhesive plates that can be placed on the dashboard – and that helps some. Still, the total unit gives pain and is a pain.

I had Magellan GPS for over 6 years. The reason I moved to Garmin was everyone raved about it, and free map update. The maps on the Magellan unit were just – old. Nothing wrong – it still works. Granted, I have free map updates – but I cant get anywhere without mapping my way before I leave the house with Google maps. I have Bluetooth – but I am talking to myself, since I forget to take it with me (see above: take it home to charge...). Voice command is better than my 6-Y.O Magellan – but it’s the technology that improved, not the unit.

I am not a happy customer. As far as GPS’ go – THIS UNIT SUCKS! It is not a quick responder to driving changes, it is finicky and disappointing.

The Garmin nuvi 1450 started to shut itself off only after 14 months of purchase. Although I tried everything that the support centre suggested, nothing has changed . I will buy a new GPS which is not Garmin.

I bought a Garmin Nuvi 1450 in April, 2011; I also bought the official Garmin case. It worked fine, even on our most recent trip until suddenly it didn't. The touch screen stopped working, and we realized the screen was cracked. The device had never left our car and was not dropped. I called Garmin and was informed there was nothing they would do...screens are not even covered by warranty if the warranty had still been in effect. This was our third Garmin GPS...I'm looking for Tom Tom or other alternatives now.
I expected better from a large, supposedly reputable company.

Garmin continues to make and sell units that have insufficient memory to hold maps. They also have failed to allow the addition of secondary memory, in this case, an SD card. to store map updates. In addition to the hardware design flaws, the updater software does not allow the user to install the second choice in needed maps such as both upper and lower eastern US maps. I chose one and when I turned on the unit, there were no maps and I could not acquire satellites. I have to go through this mess each time updates are required. Now the unit is once again useless as it was after the last update. The support people could not fix it without a great deal of checking and escalating. It's their product and they don't know how to fix their mess. This company is ripe for a class action lawsuit.

Garmin astro limited
Registered no [protected]
110 richborough drive, dudley
Dy1 3ls
United kingdom

Astro is the premier high-sensitivity gps-enabled dog tracking system for
Sporting dogs. this unique system pinpoints your dog’s position and shows
You exactly where he is, even when you can’t see or hear him. includes the
Newest, upgraded dc-40 transmitter collar.

Lowest prices checked, huge product range, 24/7
Online support, fast shipping guaranteed, safety
And security assured.

Here is our best wholesale prices, warranty policy, return policy,

Garmin astro 320 gps tracking collar with dc-40 (10 dog combo)..$1, 300
Garmin astro 220 dc-40 gps 10 dog tracking combo... $1, 200
Garmin astro 220 dc-40 gps + 9 dog tracking combo...$1, 100
Garmin astro 220 dc-40 gps 7 dog tracking combo...$700
Garmin astro 320 + 5 dc 40 collar dog tracking collars…...$550
Garmin astro 320 + 3 dc 40 collar dog tracking collars…...$500
Garmin astro 220 gps dog tracker + 5 dc 40 collars …...$450
Garmin astro 220 gps dog tracking + 5 system dc30 bundle...$400
Garmin astro 220 gps dog tracker + 3 dc 40 collars…...$380
Garmin astro 220 dog tracker + 4 dc30 collar bundle dc-30...$350
Garmin astro 220 + 3 dc 30 collar dog tracking combo…...$300
Garmin astro dc-30 combo gps dog tracker……………...$250
Garmin astro 220 gps based dog tracking ……...$200

This package is shipped via fedex express for international orders the very
Best, safest, and fastest service available to international locations.

We provide convenient, cost-effective way to purchase your gps. you email us and obtain information about thelatest products at a very competitive price.

Hope that we can have a chance to cooperate with each other. and built the
Mutually beneficial business relationships.

Contact email:
[protected]@gmail.com
[protected]@yahoo.com
Skype id: garminastrotracker
Sales manager
Mr mcgaha bailey
+[protected]

I bought one of these for my husband for Christmas at Walmart. It needed Map updating as soon as we used it the first time, which I purchased for about $80. I understand the updating but the cost is ridiculous for the updates. If I would have known you have to pay to constantly update the stupid GPS I would have thought twice about buying it. What a load of crap and what a complete rip off concerning the price, not to mention it should have been updated when it was first purchased for free!

Company Email Address..

[protected]@live.com
Skype : telcltd0

The Astro GPS Dog Tracking System requires very little configuration straight out of the box, and is extremely simple to use. Once the transmitter and receiver acquire a GPS signal, the receiver automatically lets users know the location of their dog. There are no subscriptions or setup fees required to use the device.

NEW!- GARMIN ASTRO 320 + 5 DC 40 COLLAR DOG TRACKING COLLARS...$600 usd
NEW!- GARMIN ASTRO 320 + 4 DC 40 COLLAR DOG TRACKING COLLARS...$500 usd
NEW! -GARMIN Astro 320 GPS Tracking Collar with DC-40 (10 Dog Combo) ...$1, 300 usd

NEW Garmin Astro 220 Dog Tracker+4 Dc30 Collar Bundle Dc-30...$380 usd
NEW Garmin Astro 220 Dog Tracker+4 Dc40 Collar Bundle Dc-40...$500 usd
NEW Garmin Astro 220 Dog Tracker+3 Dc40 Collar Bundle Dc-40...$450 usd
NEW Garmin Astro 220 Dog Tracker+2 Dc40 Collar Bundle Dc-40...$350 usd

BUY 3 UNITS AND GET 1 FREE,

BUY 5 UNITS AND GET 2 FREE ALL INCLUDING FREE SHIPPING TO YOUR DOORSTEP, !

Company Email Address..

[protected]@live.com

Skype : telcltd0

Tel: +[protected]

Frank Scott
Sales Manager Of The Company..

I bought a nuvi 1310 just over a year ago. It was working fine until I did a firmware update from the Garmin website. My GPS keeps resetting itself now, approximately 3 times in 20 minutes, constantly. I had this GPS now at Garmin Johannesburg twice and all they could do was a firmware update which did not solve the problem.

Why can the technicians only try and solve these problems with firmware updates after a firmware update caused this problem?

I emailed the Garmin technical support over 1.5 months ago only to receive no reply and therefore it is again proven that Garmin avoids helping their clients. Why can Garmin not give me an answer?!? The nuvi 1310 is a poor product and I know of people who have the exact same problem with this GPS model.

I would like to know now how Garmin will help me and how they will provide me with a good working product as I hoped for when I purchased their Garmin product.

I see that Garmin does not respond on HELLOPETER, but you will not get rid of me by avoiding my problem I have with the product. I saw from previous complaints that firmware is a general problem and people are being told to buy new devices?!? This is unacceptable!

Ibraheem, at Garmin Johannesburg, assisted me and my dad, who is experiencing the same problem as I am. He again only did a firmware update and on our way home to Pretoria the 1310 rebooted 3 times. Ibraheem informed me today, 12 June 2012, that he thinks that it is not a firmware problem but an internal hardware problem. He mentioned that I have 2 options. They can replace the core of the GPS for R500 or he can trade the device for some other Garmin. Honestly I do not think that a core exchange will solve my problem. I know someone who also bought a nuvi 1310 and 8 months later she is sitting with the exact same problem with the device as I am experiencing. I think it is time that Garmin admit that nuvi 1310 was a poor product and I am sure that is the reason why it has been discontinued. So for me R500 is a lot of money to spend on a poor quality product and I will most probably have the same problem with the device a few months after using it.

Another thing that is bothering me is that I spent R1600 for this nuvi 1310 scrap just over a year ago. Now, due to the fact that it is a poor product, I have to spend more money to get a good working Garmin device that I should have had when I bought a Garmin a year ago. This is unacceptable. Is this really how you strive to support, not your customers, but your CLIENTS?

I will keep posting this on forums until Garmin helped me properly. Please do not ask me to bring my device in so that you can do a firmware update. That will only aggravate me even more.

Please give me a sensible solution! I am thinking that it is a hardware problem and it is time for Garmin to accept it and please do not tell me that you cant do anything about it because the device is out of warranty because this is clearly a Garmin issue and I insist on proper support from Garmin.

Please respond to this as soon as possible (meaning this morning 12 June 2012).

Dear great buyers,

we offer great selling deal on garmin astro now, see below

Garmin astro 320 + 3 dc 40 collar dog tracking collars...$500

Garmin astro 320 gps tracking collar w/ dc-40 (4 dog combo)…..$550 usd

Garmin astro 320 + 5 dc 40 collar dog tracking collars...$600

=
Garmin astro 220 gps dog tracker + 3 dc 40 collars...$400 usd
Garmin astro 220 gps dog tracker + 5 dc 40 collars...$550 usd
Garmin astro 220 dc-40 gps + 9 dog tracking combo..$1, 100 usd
Garmin astro 220 gps based dog tracking...$250 usd

Garmin astro 220 + 3 dc 30 collar dog tracking combo...$350
Garmin astro 220 dog tracker + 4 dc30 collar bundle dc-30...$380 usd
Garmin astro 220 gps dog tracking + 5 system dc30 bundle...$450 usd
Garmin astro dc-30 combo gps dog tracker...$300 usd
=

=
Note that we make shipment with fedex/dhl/ups/ems and we offer tracking number also to your door step, shipment fee already included in price, we will give you a code number, to get your package free at your door step with no additional fee

contact us for more details and specifications,

We look forward for mutually beneficial business relationships.

Contact as thus below

Email address..

[protected]@live.com

Call : +[protected]

Money back guarantee

David anderson

For management

I purchased a new Garmin Nuvi 40LM at the end of April 2012. I purchased the unit with lifetime map updates. The packaging said North America. We went to Canada at the end of may. When i tried to navigate in Canada the unit would not even allow me to change the country to canada, but defaulted to the Cayman Islands. The last time i checked, Canada was in NA, the Cayman Islands were not. When i called Garmin customer support, i got a very friendly lady on there, that proceeded to inform me that some Nuvi 40LM units are sold with maps of North America and some only have the lower 48 states. when i questioned her about the packaging saying NA, she plolitely informed me, that the lower 48 were considered to be in NA. When i argued that the lower 48 were considered the US and not NA, which also included Canada, she again argued that the lower 48 were considered to be in NA and that if i wanted the Canadian maps, i could purchase them for $59.99. I told her that to mention NA on the packaging, when the product only covered the lower 48 seemed to be disingenuous, she again politely informed me that i could purchase the maps of Canada.

You would think a company with products in danger of being made obsolete by smart phones would want to distinguish itself with good customer service - but you would be wrong. I am now into my 6th hour of trying to update the map in my 1490T - which now does not have enough memory for Garmin's new north American map (it had enough for the old map!). With microSD card now inserted, I waited an hour (over a broadband connection) to download the new map - only to find that it won't install! ("error during installation - please try later" - I have tried many times, still no result). So on a Wednesday at 9 p.m. EST I tried the website - but the Garmin servers are "experiencing difficulty." Can't even uninstall and install the already downloaded software because "there is no internet connection." If there is no internet connection, then how did I send this email?
Not the first time I have had trouble with Garmin downloads. My next GPS (if it's not a smart phone) will NOT be a Garmin!

This chat tells it all:

Lan: hello

Lan: I ordered a GPS for my trip

Lan: 21 days passed

Lan: still don't get my order

Shania: Hi, my name is Shania, and it's my pleasure to assist you today as your Personal Shopper. May I have your name please?

Lan: my name is Lan

Shania: Good Afternoon. Thank you for choosing Sears.com.

Lan: can I cancel my order ?

Shania: I will be glad to assist you with the information regarding cancellation.

Shania: I am sorry to hear that you want to cancel the order.

Lan: yes, how come it takes them 21 days to fill the order ?

Shania: Lan may I have the order number?

Lan: [protected]

Lan: thank you

Shania: Thank you.

Shania: I am sorry to inform that I am not able to cancel the order, as it is the third party merchant item.

Shania: I request you to contact the vendor for information.

Lan: OMG, I ordered it from Sears.com

Lan: I don't even know "the OTHER vendor "

Shania: Yes you ordered it from sears, however it was sold by the vendor, for vendor information please check your order confirmation email.

Lan: I clicked the vendor information, it direct me to "Sears.com"

Lan: http://www.sears.com/shc/s/search_10153_12605?keyword=&sellerId=7882&autoRedirect=false&mktPlaceInd=FBM&popup=CONTACT&rioptype=SRS&sid=IExTransSearsOrderConf&eml=

Shania: I have not received a response yet. Would you like to continue chatting with me, Lan ?

Shania: I see takes us to the ElectroBrands page. ElectroBrandsis the vendor.

Lan: Well, how do I know that I ordered from the other vendor if it was from Sears.com ? you know the reason I have this order because your store name !

Shania: I understand your concern, please contact the vendor for cancellation. I wish to cancel the order however I am not authorized to do so. I am really very sorry.

Lan: I really am sorry too, next time put someone in your website, please have headline: WE HAVE NOTHING TO DO WITH YOU and signed: SEARS.COM

Shania: I understand how this situation would be frustrating for you...

Shania: I apologize for the trouble this has caused you.

Lan: not your fault that the Sears.com mixed up, no way in my email indicated any contact number for that store except the link to SEARS.COM, may I have their information ?

Shania: You can contact them at [protected].

Shania: Is there anything else I can assist you with today?

Lan: thank you for your time and Sears should know this is the last time I visit their site ! a customer for the last 20 years !

Unbelievable !

I have a 1490T GPS and subscribed to Garmin's quartely map update sevice. When I went to update the maps I started receiving an error message that the unit could not unlock the maps. I called Grmin customer service and in the process of correcting the problem the unit completely locke up. I was told to send the unit in and turn artound time would be 2 to 3 weeks. After 4 weeks I emailed customer service and received a message apologizing for the delay in returning the unit and it would be shipped out in a couple of days. Ten days later I called regarding the status and was again told that the unit had not been shipped and due to the inconvenience it would be sent out express and I should have it in 2 business days. I am not holding my breath yet. Poor example of American business practice.

I contacted Garmin about a year ago about my 60 cs powering up for only about a minute. They had an outside agency contact me after I tried twice. The outside agency didn't respond to my emails. I took the unit apart myself recently and the internal battery came loose of the circuit board. Taking some of the board with it. I tried solder it back but their wasn't anything for it connect to, so I epoxy it. It would last for about ten minutes after that. The unit is out a warranty so I didn't have anything to lose. I a senior SAR person and I've heard of this happening to others and Garmin fixing them if still in warranty. I'd advise anyone not to by any 60 cs out of warranty or at all if you plan on using it out in the wilderness.

I purchased a Garmin 300c fishfinder from this Chinese on-line site. All sounded good I paid $156CDN for a new Garmin 300c fishfinder including shipping and insurance. I thought all was good until shortly after I sent the wire transfer and acknowledged they received my funds and were processing my order, I received an email saying the US customs had flagged the package and that I had to pay an extra $105USD to receive the package. I was specific with the Chinese company and asked if there were going to be any extra duties or taxes added. The person told me they would declare the item as a' gift' and that I wouldn't be charged anything extra. Sure enough two days after I send a money transfer in an email I'm informed that I owe customs 35 usd.+ additional tax is 37 usd.the VAT is 33usd.the total is 105 usd .
If you're in Canada or the US stay away from this company- they are intentionally misleading people-on their website there is an feedback section where people submit questions on-line-many questions are similar to mine-how much will shipping and insurance be? etc. and they are intentionally not telling potential customers the truth about all the taxes they will have to pay.
Do not order anything from this company

I had been a loyal Best Buy customer for years until recently. The reason I liked shopping there is because they have a huge selection of products, the store always seems to be clean, the sales associates are knowledgable of the products and they are also very nice. With that being said let me explain why I won't shopping there anymore. In January of this year (2011), I purchased a very nice Garmin GPS unit. The cashier offered the normal array of additional service warranties at the counter and fortunately for me I went ahead and got the one year plan. I used the the GPS unit for a week around town so that I could get a feel for it before the big trip I had planned. The Garmin GPS was working great. It was easier to use than my old one, had a bigger screen and more options. I was all set. Eight days after purchasing the GPS unit I went on a 1200 mile trip. I was 3 hours into the trip and my GPS went out on me as I was driving. I was able to stop at a Best Buy store that was nearby and exchange the unit. Sounds good so far doesn't it? Well, remember that one year service plan that I purchased for around $70? It is only good for one time if you exchange the product. The sales associate told me that 3-4 units are returned each month that just quit working on the owners. I hadn't damaged my GPS unit it was just a weak or defective unit that I was unlucky enough to have purchased. So I ended up having to by another 1 year service plan with the new unit they exchanged for me. Basically I paid an extra $70 for a defective product. Best Buy won't stand behind their product for even one week.
I also purchased a Toshiba laptop computer from Best Buy earlier this year. I am not computer savvy so I normally buy a middle of line laptop every two or three years when my old one breaks. This past week I turned my computer on to read my email and do some browsing a message pops up saying the my virus protection had expired and that I had all kinds of viruses on it. The next message popped up trying to sell me Window's Defender virus protection or something like that. My computer never gave me a warning that the virus protection was set to expire soon or that one or more viruses or worms had infected my computer. It just all hapened at once. I decided to disconnect my computer from the internet and take it to the Geek Squad the next day during lunch. I got to the store the next day with my computer in tow. I had to wait for a few minutes as one of the computer technicians finished up with another computer but it didn't take too long. I got up to the counter and a young man named Curtis helped my out. I described what happened to Curtis as he patiently listened occasionaly asking questions for clairification. It took about 15 minutes but finally Curtis had a good understanding of what was wrong with my computer and I understood what the Geek Squad could do to fix it. Curtis was able to deduce that my computer indeed had a virus and that it would cost $200 to remove it. Now that $200 is actually a service plan that allows me to bring in up to 3 different computers over the course of a year for various services. I couldn't just pay them to remove the virus. I would have just restored my computer to an earlier date and saved myself the money and 10 day wait period but i hadn't backed up my computer and I desparetly didn't want to lose the data that I had on it. I should have backed up my computer on a more regular basis to keep me from being in that situation from the start. Now I back my computer on a regular basis. So I leave Best Buy and my computer with Curtis after having paid $200 to remove a virus and thereby saving my data (Itunes movies, 2010 taxes, pictures). After a week had gone by a recieve a call from one of the Geek Squad associates saying that they need me to come to the store and sign a form stating that it is okay for them to either back up my computer or restore it to its default state. Now I had just paid $200 seven day earlier for them to remove the virus and save my data. The Geek Squad associate on the phone told me that they could not remove the virus so that they would have to restore the computer to its default setting. He went on to explain that if I wanted to save my data that they could back it up for me for around $80. He quoted me that price because I told him that I had new movies on it that I had not backed up yet. Can you imagine paying Best Buy $80 dollars to back up $30 or $40 worth of movies. I already own an external drive and I know how to back up my data. So I ask the guy about the $200 I paid to remove the virus and save my data. He is probably an honest person who was just following company policy so he didn't really have an answer for me. Curtis, the Geek Squad associate who took possession of my computer when I dropped it off, had told me that the $200 would cover the cost of removing the virus. I didn't want a service plan and I wouldn't have paid for it. Computer don't last for more than a couple of years or they become outdated so I know that it won't be more than two or three years before I get a new one anyways. $200 is about 1/4 - 1/3 of the amount I will pay for a computer in two or three years. So now I find myself in the position of having just wasted $200 and still having a virus on my computer. All they did for me was restore my computer back to its default status which I know how to do and install a better virus protection program on it for me. I got ripped. I don't think Curtis lied to me I think he just kind of assumed that the other technicians would be able to remove it or he just wanted to make a $200 sale. Either way he did a poor job. If he wasn't absolutely sure about being able to remove the virus ethically speaking he should not have pitched ther service plan. When I pick up my computer I will be speaking to the manager. He or she doesn't know it yet but they are about to have a bad day.
In summation, I hope that anyone who plans on shopping at Best Buy reads this complaint before hand so they can make a more informed choice. Yes, Best Buy has a huge selection and fairly decent prices. However, the nickel and dime you to death on service plans. They will not stand behind the products they sell if the item(s) breaks. The sales associates are very friendly and knowledgable but at the end of the day they still have to enforce the company's return policies. So even if the lovely young woman is smiling at you while she explains that your week old GPS unit or laptop computer can't be exchanged since you did not purchase the additional $80 warranty you will still be out of luck. No matter how nice they are it will not make you feel any better when you have shelled out a couple of extra hundred dollars to have your new computer fixed. By the way, I am not so well off that I had an extra $300. Believe me, the money that I used to have my computer fixed will leave me short in another area. I would really like to throw out some obvious accusations here but since I have no solid evidence I am going to bite my tongue for now and just send out a friendly warning to my fellow consumers. Good luck everyone and please pass on information like this so we can keep the big businesses honest.