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Fidelity National Title Insurance Company Complaints - Incompetent Company / Refusal to correct title on property

1 Fidelity National Title Group, Inc., 6601 Frances Street,OmaOmaha, NE, United States Review updated:
Contact information:
Phone: 4024987000 or 4029703707

DO NOT PURCHASE TITLE INSURANCE FROM THEM...I notified this title insurance about an error of omission they made on our title insurance and lthough we paid them for a title insurance during closing, they have refused to correct their own mistake and their manager lYNZY DUSET has refused to return my phone calls. We purchased two property (a house and a plot in the back of the house). The contract clearly states this and so does our appraisal and survey, however, three years ago, we realized that the plot is still under the seller's name. We have been trying to get fidelity/ Ticor to correct this mistake. They informed us that our insurance only covered one property. However the insurance was for the total price for the both property and not just for one. but the agent recorded the wrong description. We explained to them that parcels 1 and 2 were purchased as one property as stated on our contract. We have been paying taxes on the plot and fidelity has confirmed that the seller is not claiming any title to the plot but they would like us to purchase another title insurance from them for the same property before they can make changes.

BAD CUSTOMER SERVICE.

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Comments

  • Ri
      30th of Jan, 2015
    0 Votes

    We have been trying to get Fidelity/ Lawyers Title of Omaha to back up their title insurance. They had more errors and omissions, missing easements missing heirs, Literal drops in the chain of title by not checking the records. It is clear due diligence was not used but a simple copy of the previous description that used on the last conveyance of title off their in house computer.
    They had dropped pertinent legal descriptions and a third party claiming to be an heir of previous owners claimed our ingress and egress in a trespass to try title. Where was Fidelity...Sitting in their office drawing up denial letters never addressing the actual issue which cost us over $350, 000.00 in legal fees and we had to pay $85, 000.00 to purchase access to our property.
    They seem to think I will be one of those that gives up and walks away. NOT HAPPENING...
    Since 2008 tip now (2015) I will keep the claim alive. Send more documentation of fact then I hit the media, newspapers, stock markets, blogs what ever it takes to make sure they either pay up or close they're doors forever.

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