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Fashion Novaorder no shipping email received

Pa Dec 05, 2018 Montebello, CA

I ordered from fashion nova over 2 months ago, I received a confirmation email and shortly after that I received an email about delay for my order if I want to cancel I can click a button and it's cancelled. I waited out the 10 days but haven't received a shopping mail then I cancelled. It was cancelled but never reiceivex my money back nor the order... This is horrible now really. On 11/26
And 12/3 both orders are confirmed but no shipping mail received, I also can't talk with someone on the phone...
Is not cool, I wait out the 10 days of delay
And I hope I will get an shipping email by then... Fashion nova I need my clothes or my money back for 3 items..

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