eTeacher Group
Reviews and Complaints

yes it is a hard line sales. And i is very hard for them to take no for an answer. And they have lied to me. And yes they do schedule classes with out your permission. I was promised deals then they switched. Here in the US we call it bait and switch which is there tactic. I also agree that they can be liars and thieves. Be careful.

ETeacher Group tactics have not changed thru April 2016. As a previous car salesman, they use the same unethical hard pressure and quick payment tactics. I could only take one day of being a car salesman and resigned. I should have known better than to query their pop-up internet advertisement, the rapid phone call I received, and the continued discounts that appeared with phone hesitation I made. I was fortunate to get away with a penalty of 25%!

I was called by Eteacher, but not told that was who they were. Instead the sales rep said they were through Hebrew College, which they do have classes through, but is not the one I was being spoken to about, and they are not Hebrew College. She refused to let me see the contract first because of 'time'. After signing up and receiving the email and contract I realized it was Eteacher, not Hebrew College, and immediately began the cancellation process. I followed all required procedures in the contract. On top of that, anticipating an issue, I froze my credit card and got a new one so no new charges could be made. I kept calling and no one answered in customer service and when i got ahold of tech they wanted to transfer me so I emailed to have a record and told tech support that they needed to put the message in and email. I received an email recognizing my decision to cancel. The next week they contacted me. I told them I wanted a refund. The sales rep agreed but tried to convince me to continue. I said call me in 2 weeks to discuss. From the issues I see other people had online I was concerned no would mean no refund. After receiving the refund I talked to the sales rep again and explained I'm currently not interested. Even after repeating he, different than first one, continued to push "i would lose sale price if I keep cancellation." Without my consent, instead of emailing me confirming cancellation, he emailed stating I would be following with the new contract. None of my emails stating I would not be picking up a new contract were answered or even acknowledged. When asked for a time to call I stated not before 10am and almost every day for 2 weeks they have called between 8:30 and 9am. I have since spoken once more to the rep stating to leave me alone and I had canceled and had no interest in restarting. In responce he emailed me a bill with a threat of legal action. No lawyer or legal info in the email, showing me it was merely scare tactics. The next day I was called again, I rejected it, and received an email stating they wished to discuss the course I'm enrolled in, which I am not. At this point they are harrassing me and instead of listening to the customer are following the pursue until defeat tactic, which doesn't work. I lived in Israel for a year and am not swayed, more than anyone is by a reg salesperson. Scare tactics don't work. They have lied by saying "we can see you've opened the emails" to emails I've never received, which can't be seen unless they have special technology or hack my personal email. I had not received any email stating the start of a class, which I was not supposed to be signed up for, which they tried to use to convince me to pay. Plus giving random dates for when I cancelled and not acknowledging the emails. When I brought them up he stated I needed a vocal cancelation via phone, which is NOT stated in the contract, nor any email. THEY ARE A SCAM STAY AWAY.

I am facing the same problem with them! HOrrible ! They have charged me twice in the same month, I have asked to cancel my inscription and they just ignored my request and charged me over and over again! I have had no class and I have spend more than half of the total amount...
I will suit them! as soon as possible.

Hi, i have the same problem with them. They charge me for to payments, threten me with legal action, just couse I want off.
Did enywone get a real suit?

We should all file a class action suite against them.

They took $672.45CD from me in April of this year (2022) and gave me NOTHING for it.

Want to do a Class Action Suit. Who want to join me? Email me at kwbritt53@gmail.com, in subject put Class Action Against ETeacher. I will get back to you on our progress and preporation.

THANK YOU EVERYONE for sharing your experiences. I filled out a "Request for Information" form on the eTeacher site tonight. Very surprised to receive a call from Israel shortly afterwards. The caller (Erev, I think) gave a good spiel about what they offered. It sounded great - just what I was looking for. He then came to the cost - $1200 US. This was too much for me in a lump sum, so he said it could be 3 payments of $400, taken out over the first 3 months. I asked him to call back in 10 minutes, because I needed to check my finances. When he did, I still hadn't sorted things to have enough to cover the first payment then and there. His response was that if I gave him my bank details, they would delay taking out the money for 24 hrs so I could sort things. He pushed for my details, then reluctantly agreed to phone back the following night to get these. This was when alarm bells were sounding. The pushy nature and pressure for getting a payment felt like a scam. I've encountered this before, with a completely different product. Luckily, in that case, my bank alerted me and I was able to cancel my card. In that instance, I was harassed by the company for months afterwards, even though I'd received no product nor signed any agreement. I finally blocked their number. Tonight, after speaking with Erev, I received an email from eTeacher with a student number for Biblical Hebrew A. I had clearly stated that I was interested in modern Hebrew, and I had in no way enrolled for any course. I then decided to check online, and from reading a lot of experiences, have now blocked his number on my phone, and his emails will be directed straight into my Deleted Items. I won't be pursuing this. It's such a shame. It was just what I was looking for! I'm sad for those who were abused by this company and haven't been able to receive redress. Thank you for your warnings to help others avoid this trap.

Same bad experience here. I was looking for an advanced Hebrew class. They told me they had a class for my level. However, their advanced classes were in fact intermediate classes at best and I did not learn anything. Since finishing with the class, I have been regularly receiving sales calls, sometimes several a day. I have therefore blocked their number. This company is terribly managed and seems intent on destroying its own business.

Enthusiastic teachers, good customer service about technical matters, good course material but a sad lack of listening material. They provide 3-4 minutes of dialogues to listen to at the lower levels but as of level 4 (halfway through the course) instead of providing more, there is suddenly NO recorded educational material (dialogues by native speakers, oral grammar exercises) to listen to outside of class.

After graduating on Hebrew A class, which I enjoyed very much, I noticed that while being in the middle of the class A, I was asking to go further into hebrew/greek/Aramaic etc classes, to register. The sale person was very (to put in simple term) aggressive. I was looking forward to the whole program.

My problem was that I could not make one payment in time while being in class B, after responding to the repeated emails which I answered back from each one. It seems that nobody answered me back. I was told that if I don't make a payment, I will be cut off. I already paid my tuition for the Hebrew Class B and even I made payments for future classes for the program. I found out that I was cut off until I make my future payments.

My question is that, , the reality is, even when the courses are quite good, money come first. Forget any difficulty along the way while the actual class is basically paid off but not the future ones.

To me, it shows that the care of students are less than the revenue of this organization. Very sad because the courses are very good. For this reason, I will quit the class and omit any future classes' payments and I will study what I need to learn on my own or with other means.

Sorry ETeacherGroup, there should be better dialogue between your faculty and the accounting departments when dealing with eager students just like me.as well as others.

Michel Charland
Canada

I had started the Hebrew A course and attended seven of the lessons. Unfortunately, I had to stop due to some family issues. However, I had planned to complete payments and just use the material and recordings to study on my own, I only had a couple more payments left.
eTeacher had started calling me every day after I missed a couple of lessons. I decided to answer and was "pressured" into enrolling in a new course with a discount. The person told me that it would be an "open enrollment" and I could choose when to start the class. As a result, I paid an initial fee and expected to choose a start date when I could attend the class.

Instead of the "open enrollment" I was immediately enrolled in a class. I never acknowledged the enrollment and told them I was not able to attend that class. At this point I decided to cancel the class, I had never enrolled or attended the class and was not able to attend the class.
Fortunately, someone had attempted a fraudulent charge on my card and I had closed it. This was the same card eTeacher had.

After informing eTeacher that I did not enroll and would not pay for the class they refused to make any adjustments or cancel the class. Instead, they attempted to charge the full amount on the closed card and started threatening to take legal action.

I was really interested in learning biblical Hebrew, but this experience has not been a good one.

I really don't think they will try to take any legal action and if they did I doubt they have a leg to stand on. There was never a signed written agreement.

For anyone in the USA it might be possible to get an order against their bank account - not sure but it's worth a try. Here are the details.

Wells Fargo Bank
Branch: Northern CA Technology
SWIFT: WFBIUS6S
ABA: [protected]
Account Title: ETEACHER LTD
Account Number: [protected]

Address:
400 Hamilton Ave.
Palo Alto, CA, 94301

OMG! Where is my eyes before! Thank you for all comments. This is terrible! This is my last letter for them and nothing...! "Finally: I haven't recieve any emails or phone calls in respect of cancelation course before is start in September, that I have requested. I haven't recieved any refund, % from ETeacher Group Ltd in regards with business terms and conditions, or any other refunds what was cleared from my account."

My experience has been good, but people are a "little pushy", but still honorable w/terms, etc. HOWEVER