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DW Quail Golf / Internet Shops, Inc.


charged but didnt ship

Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
Internet Shops Inc. dba DW Quail Golf
United States
I ordered products on the 1/1, they charged by debit card 1/3 and never shipped product. When I contacted the company they shipped a few hours later. The advertised that the orders would process and ship within 72 hours of order. The fair credit Billing Act says it is illegal not to ship within advertised time period unless stated in terms of sale.
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Other


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A  14th of Nov, 2017 by    0 Votes
Order an item 2/11, card charged 6/11, 6/11 contacted Dave to ask when it will ship, wrote back saying it "should ship tomorrow", week later now 13/11 no shipment confirmation, wrote another email on 14/11-same day received an email stating it shipped but once again no tracking info. Company advertises "usually ships w/in 72 hrs" well-in this case it has been 12 days-no item-no shipping/tracking information. Customer service number on website-for new orders only-and even that takes you to an answering machine. Save your nerves folks-shop elsewhere.

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DW Quail Golf Logo DW Quail Golf
Customer Care Service
1441 Airport Drive, Suite 300
Ball Ground
United States - 30107
+1 770 213 2012
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