I live overseas, and ordered the entire 6 seasons of "Judging Amy". I received the DVDs, and have found that NOT A SINGLE DVD works properly. Each DVD supposedly has 4 episodes. Not a single DVD has 4 viewable episodes. The DVDs are unable to negotiate properly, i.e., fastforward, fast backward, "next", etc. Several of the DVDs will not even read.
I don't know what good this letter will do, but just know that they took good money for a bad product.