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Fraudulant Charge

Complaint Rating:  86 % with 69 votes
86% 69
Contact information:
United States
Phone: 1-800-764-5783
When i checked my bank statement online last night, i noticed a charge from dri*element5.com for $39. 95 to be submitted on 7 / 25 / 08. I tried to pull up the website and got nothing. I called my bank this morning and had the charge stopped and reversed. I have no idea who this company is or what they are selling, but i know i didn't authorize this charge, nor did my husband.
Complaint comments Comments (58) Complaint country United States Complaint category Online Scams


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N  17th of Jul, 2008 by    0 Votes
I want my money back.
A  4th of Aug, 2008 by    0 Votes
As of 8/4/08, the exact same thing happened to my wife and I with this company showing up on our bank statement this AM. She called the bank, they are sending us the paperwork and, of course my card will be canx and the charge cancelled. We have no idea who they are, no website info, etc.
A  5th of Aug, 2008 by    0 Votes
I just found a charge to my checking account for $29.95 from this same company. I called my bank and they can't reverse the charge until it actually posts to my account. It is currently pending. I have no idea who this is or where the charge came from.
N  15th of Aug, 2008 by    0 Votes
I too had this DRI WWW ELEMENT5 INFO|ELEMENT5 INFO| on my bank statement however, going through my files I saw this file name on my confirmation email from Parallels, a software vendor.
A  19th of Aug, 2008 by    0 Votes
Who are those guys? Parallels? We did not buy anything from them. My bank is going to do something about meanwhile .
What is going on?
A  21st of Aug, 2008 by    0 Votes
Exact same thing just happened to me. Charge on my Checking for $29.95 out of nowhere. I called my bank and was told that since the charge is till pending they cant do anything. They said that once the charge has posted (once the thieves get their money) I have to contact the fraudulent company I've never heard of. At least my bank said they could give me their contact info, once the charge posts. For a college student who really doesn't make much money, this is almost a weeks worth of food gone. Never thought it could be so easy for people to get away with.
A  22nd of Aug, 2008 by    0 Votes
I also got charged CHF 24.- by DRI WWW Elements5. Just called the credit card (GE Money Bank, via Migros). They were not very helpful, said I have to wait until I get charged again and then complain again within 1 month's time.
A  22nd of Aug, 2008 by    0 Votes
Same here. $120.00 charge to my bank account. However, mine is probably due to the rest of the 29 fraudulent charges that somebody made. They were kind enough to clear my bank account out! Bank is investigating everything w/affidavits, etc.
A  28th of Aug, 2008 by    0 Votes
Yes, we a charge for 29.95 on August 25 and the bank directed us to contact the merchant, how in the world are we going to contact a fake company...
D  2nd of Sep, 2008 by    0 Votes
You probably ordered and downloaded some software using Digital River as the middle man. If you go to this website and put in your info, it will show you what you bought online.


I bought AVG antivirus and my charge showed up strange on my bank statement, just like you guys are saying. Hopefully this will help you guys out. Jim
N  3rd of Sep, 2008 by    0 Votes
I just noticed a charge on my bank statement and at first I had no idea what it could be. I followed the link on my statement which told me exactly what I was charged and by whom. A year ago I ordered some computer software which I knew had an automatic renewal fee. My problem was that I forgot to cancel the software before the year was up. Everything seems legit on my end so no problems here.


This is the site where I was able to obtain the information about what I was charged and what it was for.
A  9th of Sep, 2008 by    0 Votes
I was charged with 29.90 from "DRI WWW ELEMENT5 INFO". This same description was found donating money to the Obama campaign. I hope they find this person.
N  19th of Sep, 2008 by    0 Votes
Checking my CC bill today I saw this charge from www.element5info.com and it was for 29.95 like most people here. When I checked the above link supplied by Jim Miller (http://ccc.element5.com/ccc/getinfo.html) it turned out I was still on a subscription for a software kit I bought two years ago and completly forgot had a subscription service. The best part I was able to request that any future subscriptions be canceled. I'll count this charge as an idiot tax on myself for forgetting about it.
A  23rd of Sep, 2008 by    0 Votes
I was viewing my checking account transactions online and I noticed a debit in the amount of $25.00 for September 23, 2008. I found out just minutes ago and tried to pull up the website, but it didn't explain a whole lot. Then I googled the website and found others had the same thing happen to them! What the heck...
A  23rd of Sep, 2008 by    0 Votes
The website was DRI*Element5.Info
A  23rd of Sep, 2008 by    0 Votes
I bought a piece of software through Digital River a couple of weeks ago. This ELEMENT5 operation seems to be doing business with the collusion of Digital River since my bogus charge was a payment to an adult entertainment company ("MB XL Entertainment Customer Service"). I called the # to have the charge cancelled, but I will notify my bank also.
A  25th of Sep, 2008 by    0 Votes
I just pulled up my bank acct and found a charge for $29.95 dated for Sept 24, 2008. Neither my husb. nor I have any idea what this is. We will be disputing it. I also googled the website and found many others that are in the same situation.
A  25th of Sep, 2008 by    0 Votes
oh, my bank showed it as dri*element5.com
D  1st of Oct, 2008 by    0 Votes
I purchased my security software program from AVG. It came across my bank statement as DRI*ELEMENT5.COM. The amount of $20.95 looked familiar but I had no idea. I searched the name and came across this site. Fortunately for me, this purchase was a software upgrade for a new laptop but I had bought the software on my desktop. I tend to leave lots of tabs and windows open on my computers and since I have the laptop, I've hardly used my old one and the information was still up. It shows that the billing will say DRI*AVG. I will look out for reoccurring charges though.
A  3rd of Oct, 2008 by    0 Votes
Same thing here. (10/3/08) 3 charges in a row. All one or two seconds apart the first two for $49.90 and the last for $64.90. guess I'm running to the bank in the morning.

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