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discovery.co.za / discovery health

Sandton Johannesburg, South Africa
Contact information:

My medical aid, Discovery Health, cancelled my medical aid after 2 debit orders bounced.

There was a problem with my bank account and I wasn't aware that this happened.

They only contacted me by sms and email which I couldn't see as I was out of the country.
I called them an immediately payed them the outstanding amount.

They now refuse to re-instate my membership until I fill out a Declaration of Health form.

My question is, is this legal and as a customer do I not have 3 months grace period before they cancel my membership?

Mi
Dec 05, 2016

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