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Deltec ManufacturingDodgy sales practices

Review updated:

These people rang our business and claimed they had been supplying printer cartridges for us in the past. They got a new person who believed them, and she asked for another 12 of our usual cartridges.

When the invoice arrived we discovered that:
- we had never dealt with these people before;
- instead of our usual $27 per cartridge, they were demanding $79 for exactly the same item;
- when questioned about the price, they claim their product was a special high yield product which would last longer. It was not, it's just a standard canon cartridge;
- their receipts were hand written with no ABN or reference to GST;
- they refused to take back the product when we asked for them to be returned.

I have instructed the employees to never deal with Deltec again

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Comments

  • Ta
      Jan 27, 2012

    TOTALLY AGREE - BEWARE OF THIS COMPANY, THEIR PRODUCTS ARE DODGY, THEY DO NOT DO WHAT THEY ARE SAID TO DO, THE COMPANY REFUSES TO ACCEPT RESPONSIBILITY OF RETURNING THE PRODUCT AT THEIR COST, WHEN I SENT IT BACK THEY SAID THEY NEVER RECEIVED IT, HOW CONVENIENT OF THEM. THEY HARASS FOR PAYMENT, CHARGE LATE PAYMENT FEES, LIE, USE SARCASIM AND THREATS. I HAVE TAKEN THE ISSUE TO A CURRENT AFFAIR SO THAT ALL AUSTRALIANS ARE AWARE OF THIS SHODY COMPANY

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