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Cycleplicity / wrong product advertised horrendous customer service

Morton Grove, IL, United States
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Ordered Backup driver backrest from image for BMW K1600. Received passenger backrest. Contacted company by email. No reply for 1 week then promise to have rep contact me in 24 hours. Never happened. Contacted 2 more times with same result. Eventually got email response with extreme return conditions and tight window with no exchange option. NEVER heard from rep. Still waiting goingvon a month.

Ma
Dec 11, 2017

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