CWI Maintenance / does not pay contractors
We did work in Henderson NC for a payless store, store number 4648 located at 1522 Dabney Dr, through Hillside/Cwi. The work order was to replace eight tiles for water damage, which we did, we then noticed 2 more that were slightly damaged and wanted them to match (out of courtesy of our company) we painted those two, this was not on the work order it was done of no charge to increase the appearance of the store.
Cwi then recalled it due to the corporate of Payless saying we needed to go back, not an issue, but we would need a separate work order due to this being for the two that was painted, not the ones originally on the work order to be replaced. CWI's owner James got on the phone, used quite a few unprofessional words, threatening our owner Richard, saying perverted things about his wife, and then they cancelled the work order saying we would not get paid for ANY of the work that was completed!
we have tried to settle this several times and the owner will not even call us back!
Months of running free estimates for this company, and this is our thank you??
what a joke!
and the ONLY employee with have knowledge of customer service was Alison, the rest had the same careless attitude, and no respect for others.
I wouldnt recommend anyone to work for this company, or to hire them for ANY REASON!
Rick E H's Response, Jul 27, 2017
I have tried and tried to contact them about payment. After 3 months they stated that I did not submitt all my paperwork. I sent them proof that I had sent them the paperwork 3 month ago!. They have several other company names that they use. One of which is TX Construction. This is the company that contracted my company to do the work. I can't believe I have had this much trouble collecting what is owed.