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CVS Pharmacy / pharmacy

Je Dec 31, 2015

I was at the pharmacy counter picking up a prescription. The pharmacy technician went to retrieve the RX when another employee stopped her and began questioning her about the previous customer. I could not see the other employee however I believe it was the pharmacist. The other employee began reprimanding the technician loud enough that I could hear her. I could see the technician and could tell how uncomfortable she was. I myself was very uncomfortable as the technician knew I heard every word, I can only imagine how many others also heard. It was not a pleasant conversation. I understand the need to discipline an employee however, there is a time and place but not where others can hear, especially customers. I hope this situation will be looked into.

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