Corel’s earns a 1.1-star rating from 0 reviews and 74 complaints, showing that the majority of software users are dissatisfied with their digital creative tools.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
roxio creator nxt4
On November 13, 2015, I purchased Roxio Creator NXT4 on line from Roxio and downloaded it. I purchased this because I wanted to create a slideshow presentation for a reunion that is coming up. I created my slideshow using the Roxio Slide Show Assistant, following all the steps. When I got to the step where I was supposed to be able to burn it to a DVD, the “burn button” wasn’t displayed on the page like the how to video tutorial showed. I went to the http://www.roxio.com/support on 11-13-15 to get technical support for this issue. The options available were Free Online Technical Support, or for a Paid Priority Support for customers who have a One-time Priority Support Ticket or a Training and Support Plan. I chose the Free Online Technical support since I had just purchased this software and it was a problem with Roxio. I filled out the request and at 5:03 p.m. I received an email from Corel No Reply confirming that I have created a new case and gave me my case number. It also said that it will be assigned to an agent as soon as possible. On 11-16-15 at 12:15 a.m., I received an email from Corel Customer Support Services asking me to send him a screenshot where the burn to DVD option was not available. On 11-16-15 at 12:35 p.m., I replied with the screen shot and also a screen shot of the tutorial video where it shows how it is supposed to be. When I did not hear back, on 11-18-15 I sent another email to him with the same screen shots and saying that I had not heard back from them. On 11-19-15, I went back on line to try to get some help. I was told that they couldn’t help me and that my case had already been assigned to someone and they said that he would be getting back to me before the end of the evening. That never happened. Finally, on 11-22-15 at 6:49 p.m. Corel Customer Support sent me another email, apologizing for the delay in getting in touch with me for the reason that they are having a large volume of email. He then wrote that he would like to invite me to a live chat/remote desktop session on 11-23-15 at 9:00 p.m. EST so he could connect to my computer and perform some troubleshooting procedures. He said to let him know if this schedule worked for me. On 11-23-15 at 8:22 a.m., I replied and said I was available for the live chat/remote desktop session and asked him to please let me know what I was supposed to do to get him on live chat. I kept checking my email all day and never heard anything back from him. At 6:00 p.m. (9:00 p.m. EST) I signed into live chat with my case number and told them that I was supposed to talk to Froilan Corel Customer Support Services at 9 p.m. EST. He replied: Thank you for waiting, I have checked with Froilan, he is currently engaged with a call. I will update this case for you and let him know that you are waiting for his response. Please wait for the email from Froilan on what to do next on how to do a remote session. I replied: When will I receive an email with instructions from him? I have been trying to resolve this issue for over a week. Can't you help me with this issue? He replies: I'm sorry but you are connected to the Corel Sales Chat Support. I have checked with Froilan. He will update you via email after 30 mins. Well, it is now 11-24-15 at 10:07 a.m. and I still have not heard anything from him. I am totally frustrated with Corel Support. The only way they will correspond with you is through email. I just want my product fixed, I paid for this and I want it to work like it is supposed to. I feel like there is nowhere to turn for help with this issue...
word perfect office
Can't install or register product. will not enter a lower case letter "i" in the serial number. it automatically changes a lower case (i) to an upper case (i) and immediately says it is an invalid serial number. I attempted to get customer service help but it is nonexistent! wish I had not bought this software.
not the item I ordered!
I purchased (I thought) CorelDRAW X7 - what I got was X6...NOW, Corel wants ANOTHER $99 to UPGRADE from X6 - I ALREADY PAID FOR THIS - PLEASE - either refund my entire purchase price for the WRONG item I received, OR YOU PAY the difference!
corel's poor customer service
Today I was warned by the Corel program that I could not use it due to corruption of files. I could not open the software, so I re-downloaded it and, in accordance with the printed message from Corel, I first un-installed and then re-installed my software. It would not permit me to put in my serial number and insisted that I must pay for the software at the Corel website. I tried to contact Corel Customer support but was told that I must make a deposit of $49.95 USD before customer support could assist me and that this amount would be increased by whatever time it took for Customer service to solve my problems. There is now, no way to contact Corel at all in regard to problems with their software other than by paying a one time fee of $50 every time that you contact them. The process is that you must make a credit card payment of $5 and give them the authority to post further charges to your account automatically as their operatives levy them. This is most distinctly unfair. If you have a system which is as unwieldy and completely automatic as Corel's is, why should you also have the right to demand that your customers pay for the service that other companies perform for free, as a condition of your purchase of obviously faulty software.
Kevin Heap
order paid but goods not received.
Cases [protected] and [protected]
I paid for an order online at Corel.com using PayPal and when I was returned to the store a site error occurred "Site Temporarily Unavailable". The payment went through but the order was never processed by Corel and I have not received what I paid for.
I have asked for help from their online chat who said they can't access the account but would get support to contact me asap. I have waited more than two days now. I've tried contacting @CorelSupport three times on Twitter and raised a dispute on PayPal but nobody is responding. I have even tried the support case escalation process.
This is terrible service and I am now forced to request a chargeback from my credit card provider.
bad tech support/ not working software
I had purchased the Corel/Roxio Creator NXT Pro for $145.00 to make some photo slides of my vacations and burn them to a DVD as a movie. My first one that was a short movie, worked fine and burned to the DVD with no problem. However my next one was a bit longer and when I tried to burn it to DVD, some of the photos where missing and was just replaced with a black screen. Also the music and text was still working and there. I contacted online Corel/Roxio to ask for technical advise with my problem. I was told that I had a 14 day free tech support warranty and they started a case number for me. I got an e-mail with the case number and then the day after I had a guy named Jerome contact me by e-mail and ask me 4 technical questions. he needed the information in order to help me I was told. I answered and hoped I would get the help I needed to solve my problem. What I got the next day is an e-mail from Corel to tell me I should purchase the priority tech support warranty from them because it would give me great service and help. A day later I got more tech questions by e-mail from Jerome because he needed more info in order to help me, so he said. After that all I got was an bombardment of sales e-mails trying to push me to purchase the priority tech support but never heard back from Jerome. In the meantime I was told that my 14 days of free support are up. My problem was never solved and I ended up with an expensive software program that is useless. PLEASE if you are considering purchasing a software program from Corel...BEWARE... all they will want to do is sell you more tech support for programs that don't seem to work. I would not recommend a Corel program to my worse enemies (if I had any lol)
pitiful customer sales & service
What is it with Corel? Love their software, they can't market nor sell nor provide customer service worth a hoot.
For example: I bought PaintShop 3X, which is an upgrade from the Paint Shop I had Dell install in my computer when it was made back in 2004. The new PaintShop wouldn't integrate with the old one. So, now I have two running, and while the new one has some great features, so did the old one, so I now find myself flipping between the two. Try to find anyone who can explain the problem. And, no instruction manual.
Yesterday I decided to take advantage of their on-line sale offer to upgrade from my WordPerfect 12 Office to WP Office X5. I had some questions. I called four different times throughout the day, and each time got a prerecorded message that the office was closed, I needed to call back during regular business hours.
I tried to communicate with their on-line service rep. "Reste, " [05:03:36] who spoke gibberish and simply didn't appear to understand my simple questions. Consequently, Reste said he could arrange to have someone call me at my convenience to answer my questions and take my order. I gave him my convenient times.
No calls. [[Question: are they trying to go out of business? Did MicroSoft either buy them out or insert a set of subversive employees?]]
I called again at dinner time. Same recorded message. They're closed.
I have lots of loyalty toward Corel. They're not MicroSoft. They have by far the better word processing package. Makes Word look like something out of the Middle Ages. I've been using WordPerfect for over twenty years. But something is seriously wrong now with that company.
doug
[protected]@yahoo.com
I to was a believer in the product for 25 years and had downloaded over 7 products many for photography and then after 22 years my computer failed and i had no hard copies. i'm finding it difficult to contact anyone who cares, I bit the bullet and to try out a trial version 2022 video studio 2022 but i could not open it or contact anyone to get permission to use the trial
I am experiencing the same problem with Corel here in 2015. I purchased Photoshop Pro X7 and the disc I received will not install on my Windows 7 computer. I called Corel support and on the first attempt, I did receive an email from their support stating that in order to obtain help I would have to furnish proof of purchase. I sent the UPC number to them and never heard back despite several emails back to them. I called the support number again, and after giving them my case number they said I would receive an email from their support team within 24 hours. I explained that I had already done that with no success and asked that if they don't answer, who should I call. They answered, repeatedly, they will answer, there is no one else to call.
It's now three days later and still no call. As a side light, it's interesting to note that the single CD I received is labeled 'disc 1'. That would indicate that there are other discs required for this application.
poor customer service
During the last week of July 2010 I purchased via telephone the VideoStudio Pro X3 video editing software from Corel. Shortly after I received it, I installed it. The first part of August I contacted their customer service telephone number as I was getting a popup message every time I tried to open the program stating "Abnormal Program Termination" (See attached screenshot). The customer rep said I needed to pay for help. I couldn't understand why. I had never contacted their help line before and I was having problems with their software that was not addessed on their FAQ/Q&A webpage. The rep agreed not to charge me the fee since it was my first call. He sent me by email a link that I needed to go to to download their uninstall program. Evidently the one that comes with the program doesn't do the job right or something. He informed me that this download when ran would completly remove all traces of the program from my computer including the registry. I followed his instructions step by step. Went to the link, downloaded the uninstall file, uninstalled completely the program, rebooted, reinstalled the program from disk, then went to another link he sent me to install all the patches, fixes, updates, etc. This fixed the problem... well so I thought. About 3 days later I got the same popup message when I went to run the software. Well by this time I knew what I did the time before so without customer care's assistance, I did the very same thing. This process in all takes 30-45 minutes. Again it worked just fine for a few days then low and behold, I got the same message. In September, I called customer support again. Once again I explained the issue, told them what I did to resolve the issue but then told them the same issue kept returning. I also once again was able to talk them out of the fee that they were going to charge me to help. I had sent in a ticket prior to this call. I was told in the online incident report as well as the on the phone the second time what to do to correct the problem which is exactly what they told me to do the first time. I explained this had been done numerous times. The rep was going to hang up if I didn't want to follow the instructions he was giving me over the phone. So, I did what he told me and once again unistalled, rebooted, and reinstalled the program from disk and then went to their website again and downloaded and reinstalled the patches, fixes, and updates again.
This same thing has been going on since. In January of this year I started a new incident report online telling them that not only was this problem still happening but, when I did get the software to work, it kept asking me for a number (which came with the product and they said on the phone was the right number). When I was putting it in, the software kept asking me to create a new account online and was not letting me in under the original registration number, email, and password. (Yes, I was using the correct one!) They told me in the incident report not to worry about their database that everything was fine on their end regarding my registration but didn't answer my question regarding my original complaint. I have been going back and forth with them now since on two different incident reports since January with the same problem since last August.
They keep asking me for the screenshot which I can see is still attached to the incident report? Do they not read the report before responding? I would guess not. About once a week since January, I keep getting emails from them stating "we haven't heard from you. If we don't hear from you within 120 hours (or whatever the number was), we will assume the problem is resolved and will close the incident report."
Each time I update the report stating that NO the issue is still not resolved, what are you going to do about it and when are you going to stop wasting my time with emails and actually answer the question."
About three weeks ago I received an email from their advertising department. ( I LOVE THIS...)
"It's our great pleasure to announce that an exciting new version of VideoStudio Pro is now available and, as someone who purchased VideoStudio Pro within the past 30 days, you're eligible to upgrade to the all-new VideoStudio Pro X4 at the special low price of only $49.99. You save $30 off the regular upgrade price of $79.99!*"
Well, that's nice! But there is TWO things wrong with that: 1. I did NOT just purchase the VideoStudio Pro within the last 30 days and 2. Why would I want to PAY for the upgrade when this version won't work?
I have asked them to GIVE me the new version for my time and trouble but I can't get them to respond to my other incident reports only to tell me they haven't heard from me which again they have.
The one online report on file that I have access to via their online incident reports is January 21. All previous reports were deleted by them but never answered to my satisfaction.
I have tried installing to my laptop as well as my desktop. The desktop runs Vista 32 bit and the laptop runs Win7 32-bit.
I finally told them I would be contacting their corporate headquarters. We'll see how that turns out... I will also be contacting the Better Business Bureau. This has gone on long enough and I have been MORE than patient with them.
I am updating this. I since have found on the internet (after much searching) a few email adresses. I finally reached someone who could help. If you have a problem contact, Malgosia Plucinska (OTT-CSS) [Malgosia.Plucinska@corel.com]. She WILL call you back or email you to help get your issue resolved. I purchased a brand new system with Windows 7 64-bit. I told them I was planning on this anyway no matter how this how incident came out. I downloaded the Version 4 as a trial from their website. They sent me FREE an activation code to unlock the full version of Video Studio Pro V.4. The only problem now is that the program won't "initiate" under the current resolution of my flat screen 32" HDTV. When I set the resolution to the one size that it will start on, the program is off the screen both on the right and the left side of the screen. In speaking to Malgosia yesterday she said on Monday she would have one of her tech people call me and connect to my system from his computer to see if we can't get this resolved. They are going over and above the call of duty in this case. They still have some bugs to work out though both with their software and their customer service.
At one point when I called in, I first got the message that my wait time was going to be 7 minutes. After the initial 7 minutes I got a new recording saying something to the fact that "our call centers are extremely busy at this time, please continue to hold. My wait lasted around 40 minutes at which point someone came on said they couldn't hear me and hung up on me. The next time I got thru the VRU system was the same. Ended up waitning nearly 50 minutes somehow got to sales instead of customer service so I was transferred. That person told me to uninstall the program and reinstall the program and call back. My new computer is fast. I had the program completely uninstalled and halfway reinstalled by the time he was ready to hang up. I had to wait all this time but he couldn't have waited three more minutes on the phone for me to see if it worked? NO! By the way that didn't work which is why they are having someone call me.
The complaint has been investigated and resolved to the customer’s satisfaction.
fraud, not responding to complaints
In september my credit card was compromised and was reported and cancelled immediatly, contacted my credit union and the companys where it was used where notified, everyone responded except corel, they have ingored repeated notications from my bank and also from me.They keep telling me that they donot keep any records on payments through credit cards, although they had some record to take money out of my acct.It is frustrating to deal with someone who will not respond, when every other company did.Do not do business with corel, they have no support and will take your money and will not respond to your complaints.
fraud
My bank card was compromised and a produt was ordered through corel.I noticed the amount deducted from my checking account right away.When I contacted the coril company I was told they do not keep records of credit card orders.Like WHAT! I had to drive to the bank and fill out paper work to give the bank permission to contact the corel company to let them know about the fraud.They have YET to respond to the card company or to refund my money.So I e-mail the company and of course, no reply.So I have called serveral times and get the same answer, we do not keep any records of credit card transations.Since they have no place to send the software or no e-mail address to download it to, since the party that compromised my card did-not use a valid e-mail address.Every other company that received a order had a record of the card number used and has refunded the money since it was a phoney e-mail address.So I called corel again and guess what?Same old story we do not keep and credit card records so can;t tell you what was ordered or cannot refund your money.They sure as heck had the credit card number to ding my bank account, but no record of it.So I am out the Fify bucks but I have learned a good lesson.If I ever need some software I sure as hell will NOT order from Corel.S.Anderson
My wife purchased thee product on line, it was downloaded into my computer for the Corel people We paid $75.oo Dollars for if and still I cannot use it, instead the keep bugging me with an up-grade. I did not receive the Software only a back-up disk/ I WAN MY MONEY RETURN!
This company uses unethical sales practices. They bombarded my email with offers to purchase Studio 18 for months. I bought it and then find that there is Studio 19. I would not have bought 18 knowing that a newer version was available.
Boy do I wish I'd read these before I ordered from Corel...next time I'll check a business out thoroughly.
I thought they would be a trustworthy operation.
I had a similar problem...their customer service is non-existent!
The phone disconnects before a human ever answers and their "live chat" does not
appear to exist either...will never buy another corel product!
bad graphics software
Until recently I was a dedicated Corel software user, specifically the graphics programs such as CorelDRAW Suite, Painter (v. 6, 9, and 10) Bryce (when Corel owned the software), and Paint Shop Pro Photo (v. X1 and X2) just to name a few. Promoted the software as affordable with a reasonable learning curve. However, over the years I've learned that the costs are subjective, especially when considering paying for new versions that are nothing more than minor upgrades.
CorelDRAW Suite v. 6, 7, 8, 9, 10, and 11 cannot be said to be significant in their differences, mostly bells and whistles added along the way. Since Corel has offered their software on a trial bases I've seen no reason to upgrade from v. 11.
The straw that broke the proverbial camel's back was when Corel tauted Paint Shop Pro Photo X2 Ultimate as the cat's meow in photo editing. It's nothing more than a few tweeks over the just previously released X2 and included Corel Painter Photo Essentials 4. In essence, I paid for X2 (again) and Essentials 4, which, in my opinion, is less of a program than Corel Photo Essentials 3.
I wrote Corel a letter stating my complete dissatifaction quite some time ago and have yet to receive an answer. Needless to say, I don't really expect Corel to reply.
Long story short, my response to Corel's lack of customer satisfaction and costly upgrades was to purchase Adobe PhotoShop X4. It's something I should have done some time ago and all the money I spent on Corel products could have paid for PhotoShop and then some, had I wised up sooner.
BTW, I'm a photographer and take panoramic shots as well as high definition resolution (HDR) photos. PhotoShop's features make stitching photos together easy, something which is labor intensive with Corel's Paint Shop Pro Photo program. PhotoShop aligns, matches pixels and lighting at the press of a button. Paint Shop Pro Photo, on the other hand, creates noise and artifacts in every one of the HDR photos I've created with it.
Adobe PhotoShop is expensive but, as the saying goes, you get what you pay for.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have used Corel Draw since version 3. Now I am on Version 6. I am constantly getting a "No Response" message when I try to open a file or save a file.My system was made for Corel Draw. I have 14 G of memory. I have spoken to tec support for my last time. Their answer is "Go to the Corel Forum". I wish everyone who uses Corel Draw would contact them at the same time and crash their systems FOREVER. Everything Corel does sucks! I am switching to Mac.
poor customer service
I "up-graded" from the Corel photo that came pre-installed with my computer to Corel MediaOne. It turned out to be not much of an upgrade at all. And it has never worked properly. It caused crashes, would not interact with my e-mail, and froze anytime I tried to use it. I have been e-mailing Corel support back and forth, with no answers. Then I asked for uninstall/re-install help online. The first link they gave me paged out. I then called their phone support, who told me me that I had been given the OLD uninstall/re-install directions. I went to the "new" directions, following them to the LETTER. NOW Mediaone is MIA. I am going to eliminate EVERY FRAGMENT of Corel from my computer and purchase Adobe Photoshop...an EXCELLENT product!
mislabeled minimum requirements!
I recently purchased Corel Knockout2 at a retail store ($99.99). The minimum requirements on the outside of the box stated the program would run on Mac OS X, and Adobe Photoshop 5 or higher. The package was printed in Aug 2006. After opening the box and reading the readme file on the disk I saw that it would work only on Mac OS X.3, not the current OS x.4.9, the current version and Photoshop 5, 6, or 7, not the current CS2 or CS3. After spending 4 hours trying to email Corel from their website (didn't work), and spending over an hour on hold I was told that they could do nothing to rectify the situation. The retail store also will not refund opened software packages. I feel that this was false advertising and totally misleading.
poor customer service
I purchased a computer that had Corel's Word Perfect 12 installed, and I could not get it to work. I checked their website and tried all their suggested "fixes" without success. I could not find their email address on the website, so I called their "customer service" toll-free number.
I was told by Corel they could not help me because their software was "pre-installed" at the factory. They told me I should call the computer manufacturer, Dell, (they already knew the manufacturer's name, even though I had not told them) and suggested that if I needed to read documents in WP format immediately, I could download their new "Lightning" product immediately for free, which I did.
Needless to say, their Ligntning product did not work either, and Dell refused to assist with getting Corel's product to work on their computer.
I then called Corel back and asked for a supervisor. Not a single supervisor has been available for over two weeks, and none has the time to call me back, and their CSRs will not talk me through the process of uninstalling their WP12 and Lightning products since the uninstall feature either does not work or is not present.
I purchased Microsoft Office today, but because the useless Corel products occupy the space necessary to download the Microsoft Office product, it will not load onto my computer.
Corel will NEVER be used on any computer I EVER own, and all Corel products at my office will be removed from all computers and replaced with ABC (Anything But Corel).
By the way, none of my written complaints addressed to the Corel Manager on their website were answered either. No surprise to me.
I have been very suspicious of the horrible customer service from Corel, until I realized something. I believe they are using an Artificial Intelligence program to deal with customers. It explains their ignoring questions, issues, the repetitive "by the way" phrases, and quirky non human grammar errors. Some of the questions they ask are too stupid to be even a non English speaking person. Any thoughts out there?
Lou
I have been a Corel user for 12 years and I have never received good or even substandard service. It's always a chore to get any technical help, let alone talk to a tech. Communication with tech support is always via email and you can expect days playing email tag. I have sent several complaints to their customer service and left message for a sup to call with no one ever calling me back. This time was the last straw and I reported them to Better Business Bureau although I'm not expecting miracles. I wish I had another software I could use that has a user friendly interface (when it's working) but I have yet to find one. Good luck to anyone who purchases any product and BUYER BEWARE!
this company totally ###ed up roxio
How can a complete inside cover page of my book suddenly appear on top of page 157? It has cost me a great deal of money as it didn't show up in the pdf file I generated. That pdf file printed correctly when I printed a proof copy, but when sent to my printer, it appeared in their pdf file and ruined 250 copies of my book. Then when I examined my pdf file, the overprint is there. When I first looked at the wpd file it was OK, but then when I looked at it a second time, part of the cover page showed up on page 157.
When I went to the top of the page and deleted the hard page break, the cover page no longer showed up.
Their response was, "buy the latest version." They offered no help, suggested no way for me to find help, suggested I post to their customer's forum which was impossible to locate. Their confusing web pages kept taking me around in circles. My guess is the way they deal with real problems, the ones not listed in their extremely limited "knowledge base, " is to lead you on a wild goose chase until you tire and quit. There is no way one can ask them a question. This is the third question I have asked them a question the couldn't or wouldn't answer. Each question prompted the "buy the latest version" pitch. I did it once and it didn't solve the problem.
Once I did receive a call from support that partially answered my question. I have no idea how that happened, but I was extremely grateful.
Not only did they give the wrong information about the product, when I returned it, they didn't credit my account. When I contacted them, they said they lost my credit information and I had to call a number to give it to them. This was not so easy either. It took over a month for my account to be credited and they refused to answer my e-mails. This forced me to pay for something so I would be on time with my credit payment. DO NOT ORDER FROM COREL! If you must use one of their products.
Corel A software company bought out the product Avid Studios 3 years ago, A product that cost me $150. They immediately quit supporting it. Instead of update support that I paid for with my original i get nothing. Literally weeks after I bought this product, it was bought by Corel and dumped. I paid for support by purchasing this product.
Good luck getting real support, They will tell you about a 'new' Inferior upgrade/product they will offer you at a reduced rate because they no longer 'support' your current programs. Bait and switch. Illegal.
https://www.facebook.com/Corel?fref=ts
My niece sent me a picture and she had to have corel. Now I am stuck with it, and cannot get corel off of my computer. There are no answers. I hate it. I suggested to her quit sending me pictures because of her stupid corel. These were family pictures of years gone by. Noone has the answer to how to remove it. I suggest to all of my friends leave Corel alone it is a curse.
Guess I'll just have to put up with a beg to register screen that goes nowhere. Actually, The product was registered as it was being installed.
That is why I got auto updates within hours of installing it.
Yes, I totally agree, there is no support. I'm glad i didn't pay any more for the product than I did. I can't help but note that at this time there is an advert for it at the top of this page. Talk about your irony. LOL
Corel's support post sale is very difficult to obtain. I had to reinstall a product that I bought from Corel and when I entered the serial number for the product, I was informed that the number was invalid. I posted a case using my registered email and password with Corel asking for a permanent key for the software on [protected]. As of 5-5-2011 I have recieved no response regarding the case I submitted on their web site. I would think long and hard before buying a Corel product because I now have a product that is completely useless because they have not responded to my case.
My fears have been verified by what I have read here today. Corel was a name I understood to be reputable, but not anymore. My personal experience is a bitter one but I blame myself for not being more careful.
I bought Painter 11 on line for what I thought was a good price, after receiving the software I see the price has been reduced by $100 - and then discovered the software could have purchased it on line from a retailer for an additional $50 less. So, stupid me... but I will never consider Corel again and look forward to reading about their business failing.
Bad business model breeds ill feelings and contempt, who's stupid now?
Overview of Corel complaint handling
-
Corel Contacts
-
Corel phone numbers+44 179 320 3800+44 179 320 3800Click up if you have successfully reached Corel by calling +44 179 320 3800 phone number 3 3 users reported that they have successfully reached Corel by calling +44 179 320 3800 phone number Click down if you have unsuccessfully reached Corel by calling +44 179 320 3800 phone number 2 2 users reported that they have UNsuccessfully reached Corel by calling +44 179 320 3800 phone number20%Confidence scoreInternational+1 (877) 582-6735+1 (877) 582-6735Click up if you have successfully reached Corel by calling +1 (877) 582-6735 phone number 0 0 users reported that they have successfully reached Corel by calling +1 (877) 582-6735 phone number Click down if you have unsuccessfully reached Corel by calling +1 (877) 582-6735 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +1 (877) 582-6735 phone numberUSA and Canada+44 800 026 0663+44 800 026 0663Click up if you have successfully reached Corel by calling +44 800 026 0663 phone number 1 1 users reported that they have successfully reached Corel by calling +44 800 026 0663 phone number Click down if you have unsuccessfully reached Corel by calling +44 800 026 0663 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +44 800 026 0663 phone number100%Confidence scoreUnited Kingdom+33 805 087 928+33 805 087 928Click up if you have successfully reached Corel by calling +33 805 087 928 phone number 1 1 users reported that they have successfully reached Corel by calling +33 805 087 928 phone number Click down if you have unsuccessfully reached Corel by calling +33 805 087 928 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +33 805 087 928 phone number100%Confidence scoreFrance+49 800 723 8455+49 800 723 8455Click up if you have successfully reached Corel by calling +49 800 723 8455 phone number 1 1 users reported that they have successfully reached Corel by calling +49 800 723 8455 phone number Click down if you have unsuccessfully reached Corel by calling +49 800 723 8455 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +49 800 723 8455 phone number100%Confidence scoreGermany+7 495 786 2737+7 495 786 2737Click up if you have successfully reached Corel by calling +7 495 786 2737 phone number 1 1 users reported that they have successfully reached Corel by calling +7 495 786 2737 phone number Click down if you have unsuccessfully reached Corel by calling +7 495 786 2737 phone number 0 0 users reported that they have UNsuccessfully reached Corel by calling +7 495 786 2737 phone number100%Confidence scoreRussia
-
Corel emailsmycasesupport@corel.com100%Confidence score: 100%Supportrudi.plonka@corel.com99%Confidence score: 99%
-
Corel address1600 Carling Avenue, Ottawa, Ontario, K1Z8R7, Canada
-
Corel social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
- View all Corel contacts
Recent comments about Corel company
Pinnacle studio 23 ultimate



Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.