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Circle K / Shell / bad customer service

10 S Weber Road, Romeoville, IL, United States Review updated:

My husband went to get gas in our van. He only had a hundred dollar bill and went in to prepay. The attendant told him that she just opened and could not give change. She didn't know what to do so she called her "manager". I use this term lightly. The manager MIchelle told the attendant to call the police and tell him to leave. Literally, I can't explain the situation any clearer than that! The attendant even was telling the police officer that there was no need for them to be called. She just didn't know what she was supposed to do.

Li
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Comments

  • Ma
      1st of Apr, 2012

    Seems like there is something being left out between the attendant saying she couldn't break the $100 bill and the manager calling the cops.

    0 Votes
  • Pe
      2nd of Apr, 2012

    I agree she is leaving something out and no they probably don't get out much.
    $100 bills are not accepted in many outlets. Not a speedway or 7-11 will take them. I seriously believe something else happened, because having the police come had to steam from a deeper happening then here's a $100 bill no i don't have change for that...oh OK now i call the police?!?
    Not buying it lady...

    0 Votes
  • Ge
      28th of Aug, 2013

    Yeah, i agree, not sure what you are leaving out. What manager would ask someone wanting to spend money (Possibly $100) to leave or the police will be called?

    0 Votes
  • Do
      28th of Jul, 2015

    It's not the store manager that's the problem, it's upper management at corporate. They make all employees drop all bills larger than a 5 almost immediately, and if they do a sudden inspection and find the clerk has too much money in the drawer (over 120 dollars) they are fired on the spot. So don't put the blame on the store itself, blame the corporate managers that are like that.

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