Chicken Express reviews and complaints 1
View all 404 complaintsChicken Express - deplorable quality & customer service
On January 16, 2019 I received cold tenders for the 2nd time at the chicken express located at 904 W. Eldorado Pkwy. The first time it occurred the individual responded by promptly providing me with a hot fresh order replacement. However, the 2nd time the employee was combative. He stated, "I just barely cooked those!" Surely they wouldn't have been lukewarm as they were if that were indeed true. He then reluctantly replaced them with tenders that were drenched in grease. Obviously dumped into the fryer from the previous same lukewarm batch to warm them over. It's ridiculous to receive that type of service & quality of product with their prices. I'd like a full refund and an apology for wasting my time and money with this company on more than one occasion. I'm an Expert level local guide (via Google) and I will be writing a unfavorable review as I'm awaiting an expeditious response. My company provides office luncheons and various events. One thing we know for sure is... WE'RE NEVER SPENDING ANOTHER DIME WITH THIS COMPANY!
Latest Chicken Express Reviews
Dark meat order refusal Food missing from order rude personal not just once but 3 times. Refuse to serve customers after a certain time The chicken combos Service and food and drinkGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!