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CB Automotive Fueling and Charging Casey's 203 South Market Street, Solon, IA, 52333, US
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Casey's
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Casey's

203 South Market Street, Solon, IA, 52333, US
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Working hours
Mon
5:30 am - 11:00 pm
Tue
5:30 am - 11:00 pm
Wed
5:30 am - 11:00 pm
Thu
5:30 am - 11:00 pm
Fri
5:30 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
M
2:07 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casey's - rude employees

My wife and I went to get gas at caseys in knoxville, iowa at 2:30 pm on may 22nd.. Store # 2 I sent her in to pay.. And put the nozzle in our truck.. I then pushed pay inside.. And the attendant came on the speaker and said I had to prepay inside.. So I waited for her to pay.. There were other customers in the store waiting in line.. So I waited.. The attendant came back on the speaker telling me I had to prepay.. So I waited some more.. The attendant then came back on the speaker and rudely told me to shut off the pump and prepay inside.. I replyed my wife is inside waiting top pay.. Still again I was rudely told to prepay inside.. At which point I put the nozzle back in the pump and was getting upset.. There was a witness at the other side of the pump asking in disbelief if he was talking to us.. I stated yes he was.. I have never been treated so rudely at any gas station in all my 46 years.. They were very very rude.. Which is why I am filing this complaint..

Read full review of Casey's and 1 comment
Update by Mr Wright
May 23, 2011 5:43 am EDT

there wasnt a prepay option on the pump.. it only said pay inside.. which I pushed.. and no I did not buy gas there.. and wont ever go there again.. maybe only to speak to the manager.. I left very angry.. and Caseys is where I have bought my gas for many years..

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The complaint has been investigated and resolved to the customer’s satisfaction.

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atilla71
Excelsior Springs, US
Aug 13, 2011 4:53 pm EDT

You cant mess with the pump until it has been prepaid inside. That is why they were trying to get you to shut it off.

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