While California Pizza Kitchen has decent service most of the time, my recent experience there was bad enough to ensure I won't eat there again anytime soon. My trip to the restaurant was on Labor Day 2006. We arrived a full hour before closing time (9:00 PM) and were given a thirty minute wait time. Forty-five minutes later, we were seated.
Without any sort of a greeting or anything, our server threw down four menus and instructed us that she was coming back in two minutes and we had to select our drinks and entree or we wouldn't be able to get our orders in. I would have walked out then if I hadn't already waited for forty-five minutes.
The rudeness continued throughout the entire meal. We were being asked to hurry, while everything we ordered took twice as long to get out to us. There we're three or four items we ordered that our server told us were sub-par, but that they we're about to close. For example, our server brought out some sweet tea and said, "Sorry about the tea, but we're about to close."
We were hurried through the entire meal, treated poorly, and received food that was inferior. I don't think, "we're about to close," is a good excuse for any business, much less a restaurant, to treat their customers like garbage. Normally, I would write an experience like this off with "waiter was having a bad day," or "I'm being crazy," but to me it seemed that the staff at California Pizza Kitchen was giving bad service and were completely okay with it. That's inexcusable, especially when you're selling overpriced pizza and part of the premium price is supposed to be off-set by good service.
If you're around Atlantic Station, go to Rocky Mountain Pizza on Hemphill Ave, or order a pizza twice as large as you would get at CPK for the same price at Papa Johns and rent a movie. If you're stuck in Atlantic Station, Rosa Mexicana (sp?) is also close to CPK and isn't that much more expensive. I would seek out these alternatives before I went back to CPK.
I hope this is helpful. Thanks.
California Pizza Kitchen - Atlanta, GA - Atlantic Station