Menu
CB Fast Food Chains Burger King 1201 Mount Hermon Rd, Salisbury, MD, 21804, US
Burger King company logo
Burger King
reviews & complaints
Burger King company logo

Burger King

1201 Mount Hermon Rd, Salisbury, MD, 21804, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
6:00 am - 12:00 am
Tue
6:00 am - 12:00 am
Wed
6:00 am - 12:00 am
Thu
6:00 am - 12:00 am
Fri
6:00 am - 12:00 am
Sat
6:00 am - 12:00 am
Sun
7:00 am - 12:00 am
ComplaintsBoard
C
1:08 pm EST

Burger King - tape in my food!

On my 30 minute lunch break I went to Burger King and ordered whopper w/ cheese, fries and sprite combo meal. I returned back to enjoy my lunch and on my third bite into my Whopper I found a piece of tape about an inch long folded in half. I immediately went back to Burger King to show them what I found in my food. The manager Betty Joe Flemmings who also goes by BJ did not seem to be concerned. In fact, very nonchalant. I asked her "why would there be tape in food"? and her response was "I don't know". She never apologized or anything, she only returned my money. I was not satisfied with how she handled the situation so I explained to her I will call her back. When I called her back again she was not empathetic and again gave me a I don't care attitude. I explained to her that she seriously lacked Customer Service Skills and she became argumentative. I asked for her boss and she said she did not have one. She said she was the boss, and owns her workers. I found that very hard to believe especially on how ignorant she sounded while speaking to me. The fourth time I asked for her boss she finally gave me the name and said "fine the Owner's name is Frank Kilian" I have never been treated so rudely before. I could have swallowed the tape and who knows what type of bacteria is on that piece of tape. I also ended up being 10minutes late from my lunch break. I will not eat there again and believe me I am spreading the word in my office where there are 250 employees. This situation was UNBELIEVABLE!

Read full review of Burger King and 1 comment
Hide full review
1 comment
Add a comment
S
S
Scott Johnson
,
Mar 04, 2008 6:57 pm EST

Charlene, have you tried to discuss the matter further with the owner or the Burger King corporate office?

Pablo

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.